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Welcome Ambassador

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Portico Full time

About the Role

We are seeking a highly skilled and enthusiastic Welcome Host to join our team at Portico. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and colleagues.

Key Responsibilities

  • Meet and greet clients and colleagues, providing a warm and welcoming environment
  • Manage front desk operations, including room bookings and administration tasks
  • Liaise with Office Managers and contractors to ensure seamless communication
  • Provide excellent customer service, responding to queries and resolving issues in a timely and professional manner

What We Offer

  • Excellent holiday allowance
  • Pension contributions
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme
  • 24-hour personal helpline for employees, providing counselling & information services
  • Access to Choices, our discounts and benefits platform
  • Our Training Academy provides excellent training and development opportunities

Requirements

  • Excellent computer and communication skills
  • Proactive attitude and flexibility
  • Ability to work with different teams and deliver a 5-star service in a high-end corporate environment

Working Hours

40 hours per week, between core hours of 08:00-18:00 Monday to Friday

Salary

£25,709