Energy Solutions Specialist
7 days ago
We are seeking a highly motivated and detail-oriented Portfolio Manager to join our team at Inspired PLC. As a key member of our Energy Solutions team, you will be responsible for delivering exceptional service to our clients, ensuring their energy needs are met, and helping them achieve their sustainability goals.
Key Responsibilities- Customer Service
- Provide timely and professional responses to customer inquiries and requests.
- Maintain accurate and up-to-date records of customer information and portfolio details.
- Procurement
- Assist in the procurement process, ensuring that utility contracts are negotiated and managed effectively.
- Manage acquisitions and disposals of existing contracts, ensuring seamless transitions.
- Bill Validation
- Process and validate utility bills, identifying errors and discrepancies.
- Submit validated invoices to customers for payment, ensuring timely remittance.
- Manage supplier relationships, ensuring accurate payment allocation and debt management.
- Resolve billing challenges and obtain refunds or credits, meeting savings targets.
- Analyze and query historic billing to recover overcharging, delivering savings against target.
- Metering
- Assist with new metering management, including site scheduling and data collection.
- Support the maintenance and data collection of metering portfolios.
- Add or remove supplies from relevant contracts.
- Other Responsibilities
- Adhere to company Health and Safety policies, ensuring a safe working environment.
- Essential Skills
- Strong mathematical and analytical skills for reporting.
- Excellent communication and interpersonal skills.
- Self-motivation and ability to work autonomously.
- Proficiency in Microsoft Excel and computer literacy.
- Well-presented and professional demeanor.
- Desirable Skills
- Familiarity with the utility industry and its terminology.
- Experience in finance or accounts roles.
- Training and development opportunities.
- Company pension scheme.
- Flexible working hours.
- Sharesave scheme.
- Life insurance.
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