Energy Solutions Specialist

2 months ago

Harrogate, North Yorkshire, United Kingdom Inspired PLC Full time

Join Inspired PLC's Team

As a leading technology-enabled provider of energy and sustainability advisory services, Inspired PLC is committed to helping businesses respond to the climate emergency. Our team is dedicated to solving the toughest challenges and enabling our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, and power their journey to net zero.

Role and Responsibilities:

The Portfolio Executive role contributes to service delivery to several customers, for services including Procurement, Bill Validation, Finance Reporting, Metering, and CRC. Working with a Portfolio Team to assist with the delivery of the services across customers, a Portfolio Executive develops the skills over time to work more independently and take on more responsibility for client delivery.

Key Responsibilities:

  • Customer Service:
    • Dealing with customer queries and requests in a professional and efficient manner.
    • Maintaining the portfolio based on information provided by the customer and other third parties.
  • Procurement:
    • Assisting the Procurement team providing necessary information for utility contracts.
    • Managing acquisitions and disposals for existing contracts.
  • Bill Validation:
    • Processing utility billing.
    • Performing or contributing to regular validation runs to identify whether billing contains errors and required challenging.
    • Submitting regular batches of validated invoices to the customer to pay.
    • Ensuring invoices are paid within terms, communicating remittance information to suppliers.
    • Supplier account management, liaising with suppliers to ensure payments are correctly allocated and debt positions are managed.
    • Resolving challenges and obtaining refunds/credits (savings), meeting a stated savings target to ensure the customer is saving at the anticipated level.
    • Analysing and querying historic billing to recover overcharging, including site investigations if necessary, delivering savings against target for contract income (shared savings).
  • Metering:
    • Assisting with the management of new metering, including site scheduling.
    • Supporting with the maintenance and data collection of metering portfolio once up and running.
    • Adding/removing supplies from relevant MOP and DC contract.
  • Other Responsibilities:
    • Read and comply with the company Health & Safety Policy; taking reasonable care for the Health & Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties.

Requirements:

  • Have a mathematical and analytical skillset understanding for reporting.
  • Have excellent communication skills for dealing with customers, contractors, and other team members.
  • Be self-motivated and able to work autonomously.
  • Skilled in the use of Microsoft Excel and computer literate.
  • Well-presented and professional.

What We Offer:

  • Training and development opportunities.
  • Company pension.
  • Flexible work hours.
  • Sharesave scheme.
  • Life insurance.

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