Educational Program Coordinator

4 weeks ago

Brighton, Brighton and Hove, United Kingdom EF Education First Full time

Educational Program Coordinator

Full Time/Fixed Term

Are you enthusiastic about fostering learning? Do you possess a confident and engaging demeanor? If you are eager to play a pivotal role in an educational environment that embraces diverse cultures and backgrounds, then consider joining EF Education First as an Educational Program Coordinator.

At EF Education First, our mission is to broaden horizons through education. We offer a unique career experience that combines the resources of a large international organization with the dynamic atmosphere of a smaller enterprise. We seek innovative and proactive individuals who are passionate about education, communication, and global exploration.

By becoming part of EF, you will join a vibrant, multicultural community that operates across over 600 schools and offices in 50 countries. In the UK and Ireland, our impact is most significant at our international language campuses and summer programs, where we welcome students from around the globe for language learning and cultural exchange. Regardless of your background or interests, we invite you to help us open the world through education.

Your Responsibilities

As an Educational Program Coordinator, you will collaborate closely with our Director of Studies (DOS) to ensure the effective administration of our academic offerings. This role encompasses various responsibilities, including:

  • Overseeing the efficient administration of all educational programs
  • Ensuring students receive exemplary customer service within the Academic department
  • Supporting the Academic and teaching teams to facilitate the smooth operation of the department
  • Assisting the DOS with class scheduling, ensuring appropriate class assignments based on individual needs, budget considerations, visa types, and additional courses
  • Finalizing accurate timetables for students and instructors in a timely manner
  • Conducting regular evaluations of teacher administration and providing constructive feedback
  • Covering for instructor absences as needed
  • Participating in emergency phone duty on a rotating basis
  • Addressing student inquiries, issues, and complaints as necessary
  • Assisting with monitoring attendance and issuing attendance documentation

Required Qualifications

  • Qualified EFL instructor (CELTA or equivalent)
  • Strong focus on customer service with excellent interpersonal skills
  • Proficient in MS Office applications
  • Enjoys working in a dynamic and varied environment
  • Demonstrates exceptional communication and people skills
  • Capable of managing challenging situations with composure and positivity
  • All offers are contingent upon a clear DBS check and two references
  • Eligibility to work in the UK
  • Proficient in English at a C2 level

Why You Will Appreciate Working at EF

  • Ongoing professional development opportunities for all staff
  • Experience a truly international work environment
  • Participate in regular social activities
  • Career advancement opportunities that are nurtured and fast-tracked
  • Encouragement to innovate and take ownership of your ideas
  • Global career prospects
  • Access to an Employee Assistance Program
  • External training on safeguarding and mental health first aid
  • Supportive and friendly workplace culture
  • Accommodation assistance available if required

Staff Testimonials

''The opportunity to meet and collaborate with a diverse group of individuals has been invaluable.''

''I am encouraged to embrace challenges, which aids my professional growth.''

''I have appreciated the chance to develop my skills in a leadership role.''

EF is dedicated to safeguarding and promoting the welfare of individuals and expects all staff and volunteers to share this commitment. References will be thoroughly checked to ensure suitability for roles involving responsibility for individuals under 18. All gaps in CVs must be satisfactorily explained during the interview process, and proof of identity and qualifications will be required. Appropriate suitability checks will be conducted prior to finalizing any appointment.

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