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Client Support Specialist

2 months ago

Hornchurch, Greater London, United Kingdom Premier Work Support Full time

Overview: An excellent opportunity has emerged to become a part of a reputable organization as a permanent Client Support Specialist with a focus on Insurance.

Role Summary: This position is ideal for a dedicated, motivated, and dependable individual who possesses strong communication skills, particularly over the phone, as the primary responsibility involves addressing customer inquiries.

Key Responsibilities:

  • Manage and respond to a high volume of emails and phone inquiries.
  • Address customer grievances effectively.
  • Provide comprehensive support to clients.
  • Deliver outstanding customer service consistently.
  • Stay informed about new offerings, services, and policies.

Work Schedule: This is a full-time position, operating Monday to Friday, with a weekend rotation of one in three.

If you possess the relevant experience, we encourage you to consider this opportunity.