FM Helpdesk Coordinator
3 days ago
About the Role:
We are seeking a highly organized and proactive Administrative Support Specialist to join our Property Department at Stonegate Group. As a key member of our team, you will provide comprehensive administrative support to our Property Department, ensuring the smooth operation of our property systems and services.
Key Responsibilities:
- Provide administrative support to the Property Department, including management of internal property systems, planned maintenance visits, and statutory notices.
- Proactively support and undertake administration in areas such as closed houses, F&F valuations, and utility services management.
- Manage the day-to-day performance of service providers and contractors to maintain business continuity and achieve agreed service levels.
- Full engagement with site transition process and movements of pubs internally, ensuring transition period is minimised and ensuring all actions are completed in time for transfer.
- Provide support for capital investment activity.
Requirements:
- Commercial awareness and understanding of the need to work with pace and accuracy.
- Effective time management and organisational skills, administering multiple tasks within budget & deadline.
- Clear written & verbal communication skills with good attention to detail.
- Proactive team worker able to work with autonomy.
- Strong interpersonal skills demonstrating ability to develop relationships and manage customer expectations and business needs.
- Service orientated; takes ownership with strong focus on call management and query resolution.
- Positive, can do approach; adapts to changing priorities.
- Demonstrates strategic thinking.
- Confident to manage conflict.
About Us:
Stonegate Group is a leading operator of pubs, bars, and late-night venues in the United Kingdom. Our diverse and well-known brands include names like Slug & Lettuce, Be At One and Popworld. We offer a range of benefits to our employees, including 25 days annual leave, annual leave purchase scheme, pension, and more.
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