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Guest Services Coordinator

3 months ago


Warrington, Warrington, United Kingdom The Park Royal Hotel & Spa Full time

Are you enthusiastic about providing outstanding guest experiences?

Do you thrive in engaging with individuals?

Key Advantages:

  • Complimentary access to fitness center amenities (subject to terms and conditions)
  • Exclusive discounts at all properties within The QHotels Collection
  • Special pricing for family and friends at The QHotels Collection locations
  • Support for educational and professional growth, including reimbursement for course expenses
  • Diverse learning and development opportunities available
  • Employee Assistance Program offered by Hospitality Action
  • Chance to participate in a referral program
  • Free parking available
  • And much more...

Key Responsibilities:

As a Front Desk Associate at The Park Royal Hotel & Spa, your role will involve greeting guests, managing room assignments, processing transactions, and performing various administrative duties. It is essential to respond to guest inquiries and issues promptly and professionally, ensuring their satisfaction during their visit.

Qualifications:

  • Commitment to delivering exceptional guest service
  • Prior experience in a customer-facing position
  • Adept at resolving conflicts effectively
  • Ability to work efficiently under pressure and manage multiple tasks
  • Strong organizational and time management abilities

If you are interested in learning more, The Park Royal Hotel & Spa is a 4-star establishment featuring 146 rooms and a variety of amenities, including a restaurant, lounge bar, terrace, gym, spa, and more.

The QHotels Collection is dedicated to promoting diversity, inclusion, and equal opportunities. We are committed to treating all individuals fairly and encourage candidates to request any reasonable adjustments during the recruitment process.

Become part of a team that values equality and has received recognition for supporting the UK Armed Forces through the Armed Forces Covenant.