Customer Service Representative

3 weeks ago


Eastbourne, East Sussex, United Kingdom Sainsbury's Full time
Role Overview

Joining the team at Sainsbury's is more than just a position in retail; it embodies our dedication to delivering exceptional service to our customers. As a member of our retail team, you will engage with customers at various points of their shopping experience, including assisting at the tills and collection counters, as well as being actively present on the shop floor.

Key Responsibilities:

  • Provide outstanding customer service and support throughout the store.
  • Collaborate effectively with team members to maintain a smooth operation.
  • Assist in stock management and ensure the store is well-presented.

This role typically involves part-time hours with flexible shifts available during store operating hours, including weekdays and weekends. You will have guaranteed part-time hours each week, with potential opportunities for additional hours.

If you aspire to advance into a leadership position, consider the role of a responsible colleague. This position entails overseeing store operations during management's absence and includes additional compensation for the hours worked in this capacity.

Eligibility: Applicants must be at least 18 years old to apply for this position.

At Sainsbury's, we are committed to fostering an inclusive environment where both our customers and colleagues feel valued. We strive to ensure that everyone who joins us can reach their full potential.

Benefits:

  • Discount card offering 10% off shopping at Sainsbury's, Argos, Tu, and Habitat after four weeks of employment, increasing to 15% on select days.
  • Complimentary food and hot beverages for colleagues in all stores.
  • Generous holiday entitlement based on hours worked.
  • Exclusive shopping discounts on various services and products.
  • Family leave benefits, including maternity and paternity leave.
  • Pension contributions matched by Sainsbury's between 4-7%.
  • Share schemes allowing purchase of Sainsbury's shares at discounted rates.
  • Access to wellbeing support through our Employee Assistance Programme, offering confidential guidance on a range of issues.


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