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Customer Service Representative Trainee
2 months ago
Job Role - Trainee Service Advisor
Location - East Sussex
Salary - Dependent on Experience
Hours - Full Time (Monday to Friday, Saturday Rota Basis)
Excellent Opportunity to Get into the Motor Trade
Full Dealership Training Provided
No Previous Experience Necessary
Jago Consultants is working with a busy main dealership in East Sussex who are seeking a Trainee Service Advisor to join their friendly team.
This is an exciting opportunity for any candidate wanting to kick-start their career in the Automotive Industry or progress their skills further. The successful Trainee Service Advisor will receive full manufacturer training with the added benefit of working for a company that believes in progressing and developing their team.
The Trainee Service Advisor role requires an outgoing, enthusiastic, and motivated individual who has excellent people skills to ensure the highest level of customer experience is always provided.
Trainee Service Advisor Duties Include:
- Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
- Advising on estimated costs of repairs and work to be undertaken
- Selling additional products as appropriate to customers' needs
- Advising on timescales and collection arrangements
- Producing job cards on in-house computer systems
- Updating customer and vehicle records
- Documenting all warranty work in accordance with manufacturer policy
- Preparing and completing invoices
For this Trainee Service Advisor position, you will have:
- Previous experience within customer service is essential
- Enthusiastic and passionate about the motor trade
- A valid full UK driving license
If this Trainee Service Advisor role is of interest, please contact Jago Consultants today.
Key Responsibilities- Provide exceptional customer service and ensure a high level of customer satisfaction
- Work closely with the dealership team to ensure seamless service delivery
- Develop and maintain a thorough understanding of vehicle maintenance and repair procedures
- Stay up-to-date with manufacturer training and industry developments
What We Offer
- Full dealership training and development opportunities
- A supportive and friendly team environment
- The chance to work with a reputable and established dealership
