Customer Service Representative
4 weeks ago
At Lidl, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you'll be the face of our store, providing excellent customer service and ensuring that every customer receives the service they deserve.
Key Responsibilities:
- Provide exceptional customer service, answering questions and resolving queries in a professional and courteous manner
- Efficiently work deliveries as they arrive in store, maintaining a high level of product availability and presentation
- Proactively keep the bakery topped up by baking fresh goods, ensuring a consistent supply of high-quality products
- Expertly merchandise and maintain our middle aisles of Non-Food products, ensuring a visually appealing and well-organized store environment
Requirements:
- Experience working in a fast-paced environment, with a proven track record of providing excellent customer service
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers
- Flexibility to start a shift early or finish late, with a willingness to adapt to changing priorities
- A positive approach to changing priorities, with a drive and passion to work hard and make your store a success
What We Offer:
- Competitive hourly pay rate, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights
- A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme
- Opportunities for career progression and professional development, with a supportive team and a clear path for advancement
Why Lidl?
- We value diversity, equity, and inclusion, welcoming applicants from all backgrounds and celebrating individuality
- We offer a fair, respectful, and inclusive environment, where everyone has the opportunity to grow and succeed
- We're proud to be a supportive team, with big ambitions and a commitment to making a real difference in our communities
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