Service Administrator
5 days ago
We are seeking an experienced Administrator to provide a comprehensive and efficient administrative service in our Liverpool team. If you pride yourself on great organisation skills, with an eye for detail and a methodical 'can do' attitude, we would love to hear from you.
Key Responsibilities:- Proactively support the smooth running of administrative functions within the service
- Welcome clients to our service and provide a positive first impression
- Maintain and create record-keeping systems as required
- Process referrals, screening, triage, and comprehensive assessments, inputting NDTMS/demographic and personal details using computerised systems
- Support the service to meet local health and safety requirements
- Generate prescriptions in preparation for signing by relevant clinicians
- Support the management team in maintaining high levels of data quality and information management
- Support the wider team with commitments, including organising diaries, allocating, arranging, cancelling, and rebooking meetings and events
- Take, transcribe, and distribute formal minutes for meetings
- A successful track record in a similar role, ideally within a business support or office function
- Excellent IT skills, including the ability to collate data and use and manage databases
- Ability to build and maintain effective relationships with a range of internal and external stakeholders
- Ability to manage competing/conflicting demands on your own initiative and manage your own workload
- Good analytical skills, eye for detail, methodical with 'can do' approach
- Resilient; ability to prioritise and work under pressure
- Good communication skills
- Minute taking skills
- Knowledge and understanding of work-based Health and Safety issues
We Are With You is a leading provider of support services for individuals struggling with drugs, alcohol, or mental health issues. We work with people to achieve their goals, whether that's staying safe and healthy, making small changes, or stopping an unwanted habit altogether. Our services are free and confidential, and we provide support in a way that's right for each individual.
Benefits:- Competitive salary
- 28 days annual leave, plus bank holidays
- An extra day off for your birthday or a special occasion of your choice
- Enhanced maternity, paternity, and adoption leave
- 2 days paid volunteer leave per year
- Auto-enrollment into We Are With You's pension scheme
- Access to a Blue Light Card, offering great savings on big high-street and online brands
- Flexible working opportunities and access to a range of services and resources to support your wellbeing
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