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Patient Care Specialist

2 months ago

Glasgow, Glasgow City, United Kingdom Optical Express Full time £24,000

Job Title - Patient Care Specialist

Location - Nationwide

Hours - Full Time, 40 hours per week

Salary - £24,000 per annum, bonus & benefits

At Optical Express, we are committed to delivering exceptional patient care and outstanding clinical outcomes. Our team of professionals work together to provide a seamless patient experience, from initial consultation to post-operative care.

We are seeking a highly motivated and customer-focused Patient Care Specialist to join our team. As a Patient Care Specialist, you will be responsible for building strong relationships with our patients, providing them with a 5-star service, and ensuring their needs are met throughout their journey with us.

Key Responsibilities:

  • Building strong relationships with patients
  • Providing diagnostic eye scans and relaying patient information to optometrists
  • Maintaining accurate patient records
  • Arranging affordable finance options
  • Scheduling consultations and surgeries

Requirements:

  • Excellent written and verbal communication skills
  • Strong negotiation skills
  • Self-motivated and able to work with minimal supervision
  • Strong organisational skills
  • Commercial awareness and ability to provide world-class customer service

If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we would love to hear from you.