Optical Express Patient Care Specialist

4 weeks ago


Glasgow, Glasgow City, United Kingdom Optical Express Group Full time

At Optical Express, we're committed to delivering exceptional patient care and outstanding clinical outcomes. As a Patient Care Specialist, you'll play a vital role in making our patients feel comfortable and relaxed while providing a 5-star service.

Your day-to-day responsibilities will include building strong relationships with our patients, performing diagnostic eye scans, and confidently relaying patient information to our optometrists. You'll also be responsible for maintaining accurate patient records, arranging affordable finance options, and scheduling consultations and surgeries.

We're looking for a driven and passionate individual with excellent written and verbal communication skills, strong negotiation skills, and the ability to work with and without supervision. If you're self-motivated and commercially aware, with a focus on providing world-class customer service, we'd love to hear from you.

Key Responsibilities:

  • Build strong relationships with patients
  • Perform diagnostic eye scans
  • Relay patient information to optometrists
  • Maintain accurate patient records
  • Arrange affordable finance options
  • Schedule consultations and surgeries

What We Offer:

  • Industry-leading salary and bonus potential
  • State-of-the-art working environments
  • 29 days annual leave
  • Free eye tests and discounted prescription eyewear
  • Ongoing training and development opportunities
  • Pension scheme

We're a company that values our people and our planet, and we're committed to making a positive impact in our local communities. If you share our values and are passionate about delivering exceptional patient care, we'd love to hear from you.



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