Clinical Operations Manager
4 weeks ago
Location - Scotland/North of England
Hours of Work - 40 hours per week, with some weekend working required.
At Optical Express, we're committed to delivering exceptional patient care and outstanding clinical outcomes. We're looking for a skilled Divisional Support Manager to join our team and support our clinics in achieving these goals.
Key Responsibilities:
- Conduct clinic visits to observe the day-to-day running of the clinic and provide feedback.
- Ensure the clinic team provides safe, effective, and responsive patient care.
- Oversee new manager inductions and introductions to Optical Express.
- Recruit and support clinic/practice managers as required.
- Ensure clinics maintain a high standard of tidiness and cleanliness.
- Provide HR support, including investigations, disciplinary hearings, and ad-hoc meetings.
- Be the first point of contact for clinics/practices to authorise discounts or finance.
- Assist other Divisional Support Managers and Directors during periods of absence or annual leave.
- Maximise conversion opportunities with patients and ensure the clinic team advises patients on suitable solutions.
What's in it for you?
- Competitive salary
- Free or discounted optical products and procedures
- Career progression
- Modern working environment with superb technological support
Optical Express is an equal opportunities employer, and we welcome applications from talented individuals who share our passion for delivering exceptional patient care.
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