Station Operations Manager
4 days ago
We are seeking a highly skilled and experienced Station Operations Manager to join our team at Great Western Railway (GWR). As a key member of our station management team, you will be responsible for ensuring the safe and efficient operation of our stations, providing excellent customer service, and leading a team of station staff.
Key Responsibilities- Manage the day-to-day operations of the station, including ticket office, concourse, customer information desks, and train dispatch.
- Lead a team of station staff, providing guidance, support, and development opportunities.
- Ensure the highest levels of customer service and safety are provided by all colleagues.
- Monitor and improve punctuality, providing delay information to the appropriate systems.
- Work with contractors to deliver station maintenance and improvement projects.
- Proven experience in managing a large customer service team.
- Strong leadership and communication skills.
- Ability to work flexibly, including weekends and unsocial hours.
- Knowledge of the GWR network and station operations.
- Computer literacy skills, including MS Word and Excel.
As a Station Operations Manager at GWR, you will enjoy a range of benefits, including:
- Competitive salary and benefits package.
- Opportunities for career development and progression.
- Free rail travel across the GWR network for you and your family.
- Company-sponsored health care plan.
- Discounted shopping and gym membership.
Great Western Railway (GWR) is a leading transportation company, operating a network of trains and stations across the UK. We are committed to providing excellent customer service and ensuring the safe and efficient operation of our stations.
-
Station Operations Manager
3 days ago
Bristol, Bristol, United Kingdom FirstGroup Full timeAbout the JobThe primary objective of this role is to provide strategic leadership and management of people and processes to achieve business excellence in a dynamic railway environment.You will be responsible for leading a team of station managers across Bristol Temple Meads and 16 other stations in the Bristol and North Somerset area, with a total footfall...
-
Station Operations Manager
4 days ago
Bristol, Bristol, United Kingdom FirstGroup Full timeAbout the JobThe primary objective of this role is to provide strategic leadership and management of people and processes to achieve business excellence in a dynamic railway environment.You will be responsible for leading a team of station managers across Bristol Temple Meads and 16 other stations in the Bristol and North Somerset area, with a total footfall...
-
Flagship Station Operations Manager
3 days ago
Bristol, Bristol, United Kingdom Great Western Railway (GWR) Full timeAbout the RoleWe are seeking a highly skilled and experienced Flagship Duty Station Manager to join our team at Great Western Railway (GWR). As a key member of our station management team, you will be responsible for leading a team of station managers and ensuring the safe and efficient operation of our stations.Your primary focus will be on delivering...
-
Flagship Station Operations Manager
3 days ago
Bristol, Bristol, United Kingdom Great Western Railway (GWR) Full timeAbout the RoleWe are seeking a highly skilled and experienced Flagship Duty Station Manager to join our team at Great Western Railway (GWR). As a key member of our station management team, you will be responsible for leading a team of station managers and ensuring the safe and efficient operation of our stations.Your primary focus will be on delivering...
-
Flagship Station Operations Manager
1 day ago
Bristol, Bristol, United Kingdom Great Western Railway (GWR) Full timeAbout the RoleWe are seeking a highly skilled and experienced Flagship Duty Station Manager to join our team at Great Western Railway (GWR). As a key member of our station management team, you will be responsible for leading a team of station managers and ensuring the safe and efficient operation of our stations.Main Responsibilities:Provide minute-by-minute...
-
Flagship Station Operations Manager
1 day ago
Bristol, Bristol, United Kingdom Great Western Railway (GWR) Full timeAbout the RoleWe are seeking a highly skilled and experienced Flagship Duty Station Manager to join our team at Great Western Railway (GWR). As a key member of our station management team, you will be responsible for leading a team of station managers and ensuring the safe and efficient operation of our stations.Main Responsibilities:Provide minute-by-minute...
-
Flagship Station Operations Manager
13 hours ago
Bristol, Bristol, United Kingdom Great Western Railway (GWR) Full timeAbout the RoleWe are seeking a highly skilled and experienced Flagship Duty Station Manager to join our team at Great Western Railway (GWR). As a key member of our station management team, you will be responsible for leading a team of station managers and ensuring the safe and efficient operation of our stations.Key Responsibilities:Provide minute-by-minute...
-
Flagship Station Operations Manager
11 hours ago
Bristol, Bristol, United Kingdom Great Western Railway (GWR) Full timeAbout the RoleWe are seeking a highly skilled and experienced Flagship Duty Station Manager to join our team at Great Western Railway (GWR). As a key member of our station management team, you will be responsible for leading a team of station managers and ensuring the safe and efficient operation of our stations.Key Responsibilities:Provide minute-by-minute...
-
Operations Coordinator
2 weeks ago
Bristol, Bristol, United Kingdom Motability Operations Full timeAbout The RoleMotability Operations is seeking a highly skilled and motivated individual to fill the position of Operations Coordinator. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our logistics and vehicle assignment processes.Key Responsibilities:Assist the Logistics & Vehicle Assignment Team in allocating,...
-
Operations Coordinator
2 weeks ago
Bristol, Bristol, United Kingdom Motability Operations Full timeAbout The RoleMotability Operations is seeking a highly skilled and motivated individual to fill the position of Operations Coordinator. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our logistics and vehicle assignment processes.Key Responsibilities:Assist the Logistics & Vehicle Assignment Team in allocating,...
-
Fleet Operations Reliability Analyst
4 weeks ago
Bristol, Bristol, United Kingdom Motability Operations Full timePosition OverviewMotability Operations is seeking a dedicated Fleet Operations Reliability Analyst to enhance our team. This role is integral to ensuring the efficiency and effectiveness of our fleet management processes.Key ResponsibilitiesMonitor and analyze fleet performance metrics to identify areas for improvement.Collaborate with various departments to...
-
Operations Team Supervisor
2 weeks ago
Bristol, Bristol, United Kingdom Motability Operations Full timeAbout The RoleMotability Operations is seeking a highly skilled and experienced Customer Contact Centre Team Manager to lead and inspire a team of Customer Service Specialists in Bristol. As a key member of our team, you will be responsible for driving results and making things happen by planning, prioritizing, coaching, and developing your team.Key...
-
Operations Team Supervisor
2 weeks ago
Bristol, Bristol, United Kingdom Motability Operations Full timeAbout The RoleMotability Operations is seeking a highly skilled and experienced Customer Contact Centre Team Manager to lead and inspire a team of Customer Service Specialists in Bristol. As a key member of our team, you will be responsible for driving results and making things happen by planning, prioritizing, coaching, and developing your team.Key...
-
Automotive Service Technician
4 weeks ago
Bristol, Bristol, United Kingdom Lodway Service Station Full timeJoin the Lodway Service Station Team!We are on the lookout for a proficient Vehicle Technician to enhance our service capabilities.Key Responsibilities:Conduct servicing, repairs, and warranty tasks on both new and pre-owned vehicles to ensure customer satisfaction.Adhere to safety protocols and manufacturer's warranty stipulations during repair and...
-
Agency Operations Specialist
1 week ago
Bristol, Bristol, United Kingdom Motability Operations Full timeJob DescriptionAbout the RoleMotability Operations is seeking a skilled Agency Analyst to join our team in a full-time, permanent capacity. As an Agency Analyst, you will play a pivotal role in the Customer Accounts Department, reporting directly to the Customer and Agency Manager. Your key responsibilities will include:Key Responsibilities:Generating a...
-
Agency Operations Specialist
1 week ago
Bristol, Bristol, United Kingdom Motability Operations Full timeJob DescriptionAbout the RoleMotability Operations is seeking a skilled Agency Analyst to join our team in a full-time, permanent capacity. As an Agency Analyst, you will play a pivotal role in the Customer Accounts Department, reporting directly to the Customer and Agency Manager. Your key responsibilities will include:Key Responsibilities:Generating a...
-
Logistics Operations Specialist
4 weeks ago
Bristol, Bristol, United Kingdom Motability Operations Full timeLogistics Operations SpecialistWe are seeking a Logistics Operations Specialist to become an integral part of our team. In this role, you will be essential in facilitating the efficient logistics and vehicle allocation processes. Your duties will encompass managing vehicle returns, distribution, and sales channel organization, all while adhering to...
-
Logistics Operations Specialist
2 weeks ago
Bristol, Bristol, United Kingdom Motability Operations Full timeLogistics Operations SpecialistWe are seeking a Logistics Operations Specialist to become an integral part of our team. In this role, you will be essential in facilitating the efficient logistics and vehicle allocation processes. Your duties will encompass managing vehicle returns, distribution, and sales channel organization, all while adhering to...
-
HVAC Layout Engineer
1 week ago
Bristol, Bristol, United Kingdom Framatome Full timeAbout the RoleFramatome is seeking a skilled HVAC Layout Engineer to join our team in the UK. As a key member of our engineering team, you will be responsible for assisting with various activities related to the design and construction of nuclear power stations.Key ResponsibilitiesTreatment of input data for layout engineering, including process &...
-
HVAC Layout Engineer
1 week ago
Bristol, Bristol, United Kingdom Framatome Full timeAbout the RoleFramatome is seeking a skilled HVAC Layout Engineer to join our team in the UK. As a key member of our engineering team, you will be responsible for assisting with various activities related to the design and construction of nuclear power stations.Key ResponsibilitiesTreatment of input data for layout engineering, including process &...