Lead Parts Consultant
3 weeks ago
Salary up to £31,000 - OTE £34,000
Our client is in search of a dedicated and skilled Lead Parts Consultant to become a vital part of their team. In this role, you will take charge of a small group, ensuring top-notch customer service and the smooth operation of parts management.
We invite applications from individuals with a background as a Parts Consultant, particularly those with experience in Parts and Service Advisory roles.
Key Responsibilities:
- Oversee and nurture a small team of Parts Consultants, offering mentorship, training, and support.
- Efficiently handle parts orders and inquiries from both internal teams and external clients.
- Maintain optimal inventory levels and manage parts stock effectively.
- Utilize DMS systems (Kerridge, Pinnacle, or similar) to manage parts data and workflows accurately.
- Work closely with the After Sales Manager to meet departmental targets and objectives.
- Provide technical knowledge and assistance to the team.
- Establish and sustain strong relationships with customers and suppliers.
- Ensure compliance with dealership policies and operational procedures.
Required Skills and Experience:
- At least 2 years of experience in an Automotive Parts department.
- Demonstrated proficiency in using DMS systems (Kerridge, Pinnacle, or similar).
- Strong leadership capabilities and team management experience.
- Exceptional customer service and interpersonal skills.
- Excellent organizational and time management abilities.
- Meticulous attention to detail and accuracy.
- Valid UK driving license.
Benefits:
- Competitive salary package
- 33 days of annual leave, inclusive of bank holidays
- Overtime compensation at 1.5x hourly rate for Saturday shifts (1 in 3)
- Career advancement opportunities
- Employee discounts on various products and services
If you are a motivated and results-driven professional with a solid automotive background, we encourage you to consider this opportunity.
Consultant: Beckie Gardner
Job Number: / INDIND
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
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