Lead Parts Consultant
3 weeks ago
Salary up to £31,000 - OTE £34,000
Our client is in search of a dedicated and skilled Lead Parts Consultant to become a vital part of their team. This role will involve supervising a small group, delivering outstanding customer service, and ensuring smooth parts operations.
Applicants should possess prior experience as a Parts Consultant, particularly those with a background in Parts and Service Advisory roles.
Key Responsibilities:
- Oversee and nurture a small team of Parts Consultants, offering mentorship, training, and assistance.
- Efficiently handle parts orders and inquiries from both internal and external clients.
- Maintain optimal inventory levels and manage parts stock.
- Utilize DMS systems (Kerridge, Pinnacle, or similar) to accurately oversee parts data and processes.
- Collaborate with the After Sales Manager to meet departmental goals and objectives.
- Provide technical knowledge and support to the team.
- Establish and maintain strong relationships with customers and suppliers.
- Ensure compliance with dealership policies and procedures.
Required Skills and Experience:
- At least 2 years of experience in an Automotive Parts department.
- Demonstrated experience in using DMS systems (Kerridge, Pinnacle, or similar).
- Strong leadership and team management capabilities.
- Exceptional customer service and interpersonal skills.
- Excellent organizational and time management abilities.
- Attention to detail and precision.
- Full UK driving license.
Benefits:
- Competitive salary
- 33 days of annual leave including bank holidays
- Overtime compensation at 1.5x hourly rate for Saturdays worked (1 in 3)
- Opportunities for career advancement
- Employee discounts on products and services
If you are a driven and results-focused individual with a robust automotive background, we encourage you to consider this opportunity.
Consultant: Beckie Gardner
Job Number: / INDIND
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
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