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Lead Parts Consultant

2 months ago

Newbury, West Berkshire, United Kingdom Platinum Recruitment Consultancy Full time

Salary up to £31,000 - OTE £34,000

Our client is in search of a dedicated and skilled Lead Parts Consultant to enhance their operations. This role involves supervising a small team, delivering outstanding customer service, and ensuring the smooth functioning of parts operations.

Applicants should possess prior experience as a Parts Consultant, particularly those with a background in Parts and Service Advisory roles.

Key Responsibilities:

  • Oversee and nurture a small team of Parts Consultants, offering training, guidance, and support.
  • Efficiently handle parts orders and inquiries from both internal and external stakeholders.
  • Maintain optimal inventory levels and manage parts stock.
  • Utilize DMS systems (Kerridge, Pinnacle, or similar) for accurate management of parts data and processes.
  • Collaborate with the After Sales Manager to meet departmental objectives.
  • Provide technical support and expertise to the team.
  • Establish and maintain strong relationships with customers and suppliers.
  • Ensure compliance with dealership policies and procedures.

Required Skills and Experience:

  • At least 2 years of experience in an Automotive Parts department.
  • Demonstrated experience with DMS systems (Kerridge, Pinnacle, or similar).
  • Strong leadership and team management capabilities.
  • Exceptional customer service and interpersonal skills.
  • Excellent organizational and time management abilities.
  • Attention to detail and precision.
  • Valid UK driving license.

Benefits:

  • Competitive salary package
  • 33 days of annual leave, inclusive of bank holidays
  • Overtime compensation at 1.5x hourly rate for Saturdays worked (1 in 3)
  • Career advancement opportunities
  • Employee discounts on various products and services

If you are a motivated and results-driven professional with a solid automotive background, we encourage you to consider this opportunity.

Consultant: Beckie Gardner
Job Number: / INDIND

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.