Lead Parts Consultant

5 days ago


Newbury, West Berkshire, United Kingdom Platinum Recruitment Consultancy Full time

Salary up to £31,000 - OTE £34,000

Our client is in search of a dedicated and skilled Lead Parts Consultant to become a vital part of their team. This role will involve supervising a small group, delivering outstanding customer service, and ensuring smooth parts operations.

Applicants should possess prior experience as a Parts Consultant, particularly those with a background in Parts and Service Advisory roles.

Key Responsibilities:

  • Oversee and nurture a small team of Parts Consultants, offering mentorship, training, and assistance.
  • Efficiently handle parts orders and inquiries from both internal and external clients.
  • Maintain optimal inventory levels and manage parts stock.
  • Utilize DMS systems (Kerridge, Pinnacle, or similar) to accurately oversee parts data and processes.
  • Collaborate with the After Sales Manager to meet departmental goals and objectives.
  • Provide technical knowledge and support to the team.
  • Establish and maintain strong relationships with customers and suppliers.
  • Ensure compliance with dealership policies and procedures.

Required Skills and Experience:

  • At least 2 years of experience in an Automotive Parts department.
  • Demonstrated experience in using DMS systems (Kerridge, Pinnacle, or similar).
  • Strong leadership and team management capabilities.
  • Exceptional customer service and interpersonal skills.
  • Excellent organizational and time management abilities.
  • Attention to detail and precision.
  • Full UK driving license.

Benefits:

  • Competitive salary
  • 33 days of annual leave including bank holidays
  • Overtime compensation at 1.5x hourly rate for Saturdays worked (1 in 3)
  • Opportunities for career advancement
  • Employee discounts on products and services

If you are a driven and results-focused individual with a robust automotive background, we encourage you to consider this opportunity.

Consultant: Beckie Gardner
Job Number: / INDIND

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.


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