Change Implementation Manager
1 month ago
Join Our Team as a Change Delivery Manager
Are you ready to take on the role of Change Delivery Manager at Incommunities? This is a pivotal moment to become part of our organization as we initiate our comprehensive Corporate Strategy. In this role, you will collaborate with various stakeholders throughout the organization to gain insights into the needs of our customers and employees, leveraging research to craft and implement exceptional experiences.
About Incommunities
We are a prominent social housing provider, managing over 22,000 social and affordable residences primarily in the Bradford area. Our dedicated team of nearly 1,000 professionals is committed to delivering outstanding living environments and fostering vibrant communities.
This year marks the launch of our new Corporate Strategy, which focuses on placing our customers at the forefront of our initiatives, ensuring they have access to quality homes and workspaces they can take pride in.
Key Responsibilities
- Ensure customer needs are central to all change initiatives.
- Identify potential risks and challenges that may impact business value and take proactive measures to mitigate them.
- Enhance professional capabilities within the organization, often providing on-the-job coaching to improve skills and contributions.
- Assist Project Owners and Sponsors in realizing the benefits of change initiatives.
- Foster collaborative relationships across teams to eliminate silos and promote effective teamwork.
- Work with teams to identify and implement improvements in their operational processes, ensuring consistency and efficiency.
- Collaborate with Service Owners to enhance service delivery and adopt better operational practices.
- Facilitate regular planning sessions to prioritize initiatives across all programs, balancing resources and addressing constraints.
- Ensure all deliverables meet the required quality and performance standards.
- Partner with our strategic communication lead to ensure effective communication and engagement with colleagues throughout projects.
- Manage various project teams within our strategic portfolio, guiding members in prioritizing and delivering strategic objectives.
- Collaborate closely with our insights and impact team to analyze improvement data and metrics, tracking project progress and success.
- Deliver targeted interventions, such as training and guidance, to enhance organizational change maturity.
About You
- Understanding of agile change delivery methodologies.
- Ability to cultivate an agile mindset and apply iterative approaches to project delivery.
- Extensive experience in implementing change using suitable project methodologies (Agile, Lean, Waterfall, etc.), with the ability to adapt to different contexts.
- Creative and innovative problem-solving skills.
Requirements
- Proven experience in leading and managing projects and change programs.
- Strong knowledge of various change methodologies and the ability to assess their applicability across different teams.
- Capability to gather, analyze, and interpret information from diverse sources to produce comprehensive reports for varied audiences.
- Excellent analytical skills with the ability to evaluate statistical data and present findings effectively.
- Strong communication skills, capable of engaging with management at all levels.
- Scrum Master certification is desirable.
- APMP Qualification is desirable.
Benefits
- Competitive salary.
- Membership in the West Yorkshire Pension Fund.
- Access to our wellbeing and benefits site, offering exclusive discounts at numerous retailers.
- Generous annual leave policy, increasing with tenure.
- Opportunities for training, development, and professional qualifications.
- Flexible working arrangements, including agile and hybrid options.
- Membership in a corporate health scheme.
- Access to an Employee Assistance Programme.
- Cycle to work scheme.
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