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Change Implementation Manager

3 months ago

Bradford, Bradford, United Kingdom Incommunities Full time

Are you ready to take on the role of Change Delivery Manager at Incommunities? This is a pivotal moment to join our organization as we initiate our new 5-year Corporate Strategy. You will collaborate closely with various stakeholders to comprehend the needs of our customers and employees, utilizing research and insights to create and implement exceptional experiences. We seek a solutions-oriented professional who thrives on challenges, embraces uncertainty, and can demonstrate the application of diverse change methodologies to achieve our strategic goals.

About Incommunities

As a prominent social housing provider, we manage over 22,000 social and affordable homes, primarily located in the Bradford area. Our dedicated workforce of nearly 1,000 individuals is committed to delivering outstanding living environments in thriving communities. We pride ourselves on our partnerships with customers, communities, and stakeholders, both locally and nationally, to fulfill our mission.

This year marks the launch of our new 5-year corporate strategy, which places our customers at the forefront of our operations, ensuring the provision of exceptional living and working spaces that our residents can take pride in.

Key Responsibilities

  • Prioritize customer needs in all change initiatives.
  • Identify potential risks and challenges to business value delivery and take proactive measures to mitigate them.
  • Enhance professional capabilities to improve change effectiveness across the organization, often providing on-the-job coaching.
  • Assist Project Owners and Sponsors in realizing the benefits of change.
  • Foster collaborative relationships across teams to eliminate silos and enhance teamwork.
  • Collaborate with teams to identify operational improvements, mapping processes and services as needed to promote consistency and efficiency.
  • Work with Service Owners to enhance service delivery and implement improved operational practices.
  • Facilitate regular planning sessions to prioritize initiatives across all programs, balancing resources and addressing constraints.
  • Ensure all deliverables meet established quality and performance standards.
  • Coordinate with our strategic communication lead to effectively engage and inform colleagues throughout projects.
  • Manage various project teams within our strategic portfolio, assisting members in prioritizing and delivering strategic initiatives.
  • Collaborate with our insights and impact team to analyze improvement data and metrics, tracking project progress and success.
  • Provide targeted support to develop organizational change maturity through training, guidance documents, or coaching.

About You

  • Understanding of agile change delivery principles.
  • Ability to cultivate an agile mindset and adopt an iterative approach to project execution.
  • Extensive experience in implementing change using suitable project methodologies (Agile, Lean, Waterfall, etc.), with the ability to adapt to various contexts.
  • Creative and innovative thinker.

Requirements

  • Proven experience in leading and managing projects and change programs.
  • Strong knowledge of diverse change methodologies and the capacity to evaluate their applicability across different teams.
  • Ability to gather, analyze, and interpret information from various sources to produce comprehensive reports for diverse audiences.
  • Excellent analytical skills with the capability to analyze statistical data and present findings effectively.
  • Strong communication skills, with the ability to engage with management at all levels.
  • Scrum Master certification (desirable).
  • APMP Qualification (desirable).

Benefits

  • Competitive salary.
  • Membership in the West Yorkshire Pension Fund with a substantial employer contribution.
  • Access to our wellbeing and benefits platform, offering exclusive discounts and savings.
  • Generous annual leave policy, increasing with tenure.
  • Options for purchasing and selling annual leave.
  • Opportunities for training, development, and professional qualifications.
  • Flexible working arrangements, including agile and hybrid options.
  • Membership in a corporate health scheme.
  • Access to an Employee Assistance Programme.
  • Cycle to work scheme.

We are an equal opportunity employer, welcoming applicants from diverse backgrounds, abilities, and perspectives. Incommunities is also recognized as 'Committed' to being Menopause Friendly, demonstrating our commitment to the wellbeing of our colleagues.