Trainee Customer Success Manager

3 weeks ago

Birmingham, Birmingham, United Kingdom Pinewood Technologies Full time

Position Overview:

As a Client Relationship Manager, your primary focus will be on nurturing, expanding, and revitalizing a portfolio of clients.

Our company has consistently experienced growth, prompting the need to enhance our team in the UK. This role is ideal for individuals eager to build a sustainable career with a prominent software provider. You will benefit from mentorship, gaining insights into the market and business operations, ultimately evolving into an independent Client Relationship Manager.

Key Responsibilities:

  • Foster and enhance relationships with current clients to maximize service quality, drive business expansion, and ensure client satisfaction.
  • Act as the primary liaison for all client-related inquiries and requirements.
  • Inform clients about upcoming developments in our company and product offerings.
  • Effectively communicate and showcase the advantages of additional Pinewood DMS products and features, overseeing the presentation, quotation, and sales process.
  • Provide weekly updates regarding your sales projections and client interactions in our CRM system.
  • Formulate strategic marketing initiatives and ensure that key performance indicators related to client engagement are achieved.
  • Acquire and maintain a comprehensive understanding of Pinewood's products and service offerings.
  • Continuously enhance your knowledge of our systems, including their parameters, functionalities, and integrations.

Qualifications:

  • A graduate with a minimum 2:1 degree.
  • Educated to A level or equivalent.
  • GCSEs in Maths and English at grade C or above.

This role may be a fit for you if:

  • You aspire to advance your career in a dynamic industry.
  • You thrive in a merit-based environment where your contributions are acknowledged and rewarded.
  • You possess excellent communication skills and enjoy engaging with people.
  • You have a driven and ambitious personality.

Benefits:

  • Generous holiday allowance (25+ days plus UK bank holidays).
  • Opportunities for career advancement.
  • Engaging social events.
  • Access to an on-site gym.
  • Cycle-to-work scheme.
  • Stakeholder bonus program.
  • Comprehensive training.

About the Company:

Pinewood Technologies PLC, established in 1981, is headquartered in Birmingham, UK. We provide a cloud-based Dealership Management System tailored for retailers in the global automotive industry. Our DMS enhances operational efficiency for automotive retailers, enabling them to deliver exceptional customer service and achieve higher profitability.

Our system is complemented by a suite of integrated mobile applications that further digitize processes within motor dealerships. We serve over 50 major automotive brands, with more than 30,000 users accessing our DMS daily across the UK, Nordics, South Africa, Asia Pacific, and various European countries.

  • Customer Success Manager

    4 days ago

    Birmingham, Birmingham, United Kingdom SCC Full time

    About the RoleThis is a unique opportunity to join SCC as a Customer Success Manager, where you will play a critical role in unifying our sales and customer support teams. As the main point of contact between the company and a number of named accounts, you will serve as the primary contact for post go-live support, collaborating with the technical team to...

  • Customer Success Manager

    5 days ago

    Birmingham, Birmingham, United Kingdom SCC Full time

    About the RoleThis is a unique opportunity to join SCC as a Customer Success Manager, where you will play a critical role in unifying our sales and customer support teams. As the main point of contact between the company and a number of named accounts, you will serve as the primary contact for post go-live support, collaborating with the technical team to...

  • Customer Success Manager

    2 months ago

    Birmingham, Birmingham, United Kingdom Reimin Reid Full time

    IT Sales - Customer Success Manager - SaaS Platform for NFP's/Charities Location: UK Wide (Remote) Salary: £45k-£50k BASIC + Excellent Benefits Ref: Role: Our client, a growing SaaS organisation within the NFP sector, is pursuing its search for a proactive and enthusiastic 'Customer Success Manager' to act as key player within its dynamic team. Equipped...

  • Customer Success Manager

    1 day ago

    Birmingham, Birmingham, United Kingdom SCC Full time

    About the RoleThis is a unique opportunity to join SCC as a Principal Customer Success Manager, where you will play a crucial role in unifying our sales and customer support teams. As the main point of contact between the company and a number of named accounts, you will serve as the primary contact for post go-live support, collaborating with the technical...

  • Customer Success Manager

    22 hours ago

    Birmingham, Birmingham, United Kingdom SCC Full time

    About the RoleThis is a unique opportunity to join SCC as a Principal Customer Success Manager, where you will play a crucial role in unifying our sales and customer support teams. As the main point of contact between the company and a number of named accounts, you will serve as the primary contact for post go-live support, collaborating with the technical...

  • Sales Management Trainee

    2 days ago

    Birmingham, Birmingham, United Kingdom Emunah Promotions Full time

    Job Summary:We are seeking a highly motivated and ambitious Graduate Sales Management Trainee to join our team at Emunah Promotions. As a Sales Management Trainee, you will be responsible for representing our clients at retail events, understanding all marketing campaigns, and monitoring client sales and KPIs.Key Responsibilities:Represent our clients at...

  • Sales Management Trainee

    2 days ago

    Birmingham, Birmingham, United Kingdom Emunah Promotions Full time

    Job Summary:We are seeking a highly motivated and ambitious Graduate Sales Management Trainee to join our team at Emunah Promotions. As a Sales Management Trainee, you will be responsible for representing our clients at retail events, understanding all marketing campaigns, and monitoring client sales and KPIs.Key Responsibilities:Represent our clients at...

  • Customer Success Manager

    2 days ago

    Birmingham, Birmingham, United Kingdom Orlo Tech Full time

    Job Description**About Orlo Tech**Orlo Tech is a leading platform for managing digital conversations, serving millions of interactions every year. We're a team of genuine people who work hard to support our customers in managing their digital conversations.**Job Summary**We're looking for a professional, confident, and experienced Customer Success Manager...

  • Customer Success Manager

    2 days ago

    Birmingham, Birmingham, United Kingdom Orlo Tech Full time

    Job Description**About Orlo Tech**Orlo Tech is a leading platform for managing digital conversations, serving millions of interactions every year. We're a team of genuine people who work hard to support our customers in managing their digital conversations.**Job Summary**We're looking for a professional, confident, and experienced Customer Success Manager...

  • Customer Success Manager

    5 days ago

    Birmingham, Birmingham, United Kingdom Zellis Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Zellis. As a key member of our customer-facing team, you will be responsible for ensuring the ongoing success and satisfaction of our customers.Key ResponsibilitiesDevelop and maintain strong relationships with key customers to understand their business needs and...

  • Trainee Accounts Professional

    2 days ago

    Birmingham, Birmingham, United Kingdom Mitchell Adam Full time

    Job Opportunity at Mitchell AdamWe are seeking a highly motivated and ambitious individual to join our finance team as a Trainee Accounts Professional. This exciting opportunity will provide the successful candidate with the chance to develop their skills and knowledge in accounts and finance.About the RoleThis vacancy is available for a confident and...

  • Trainee Accounts Professional

    2 days ago

    Birmingham, Birmingham, United Kingdom Mitchell Adam Full time

    Job Opportunity at Mitchell AdamWe are seeking a highly motivated and ambitious individual to join our finance team as a Trainee Accounts Professional. This exciting opportunity will provide the successful candidate with the chance to develop their skills and knowledge in accounts and finance.About the RoleThis vacancy is available for a confident and...

  • Regional Operations Manager

    3 days ago

    Birmingham, Birmingham, United Kingdom Success Talent Full time

    Job Summary:We are seeking a highly skilled and experienced Regional Operations Manager to join our team at Success Talent. As a key member of our retail operations team, you will be responsible for ensuring the smooth operation of our stores within your designated region.Key Responsibilities:Set and Communicate Sales Targets: Develop and implement sales...

  • Regional Operations Manager

    3 days ago

    Birmingham, Birmingham, United Kingdom Success Talent Full time

    Job Summary:We are seeking a highly skilled and experienced Regional Operations Manager to join our team at Success Talent. As a key member of our retail operations team, you will be responsible for ensuring the smooth operation of our stores within your designated region.Key Responsibilities:Set and Communicate Sales Targets: Develop and implement sales...

  • Trainee Sales Professional

    4 days ago

    Birmingham, Birmingham, United Kingdom Avant Homes Full time

    Job SummaryAvant Homes is seeking a highly motivated and customer-focused individual to join our sales team as a Trainee Sales Advisor. This is an exciting opportunity to develop a career in sales and work with a leading housebuilder in the UK.About the RoleAs a Trainee Sales Advisor, you will be responsible for assisting the Sales Advisor in achieving...

  • Trainee Sales Professional

    5 days ago

    Birmingham, Birmingham, United Kingdom Avant Homes Full time

    Job SummaryAvant Homes is seeking a highly motivated and customer-focused individual to join our sales team as a Trainee Sales Advisor. This is an exciting opportunity to develop a career in sales and work with a leading housebuilder in the UK.About the RoleAs a Trainee Sales Advisor, you will be responsible for assisting the Sales Advisor in achieving...

  • Commercial Trainee

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Lovell Full time

    Position OverviewFull-Time Position: 37.5 HoursWe are excited to present an opportunity for aTrainee Commercial / Accounts Administrator within the Lovell Midlands division.In the role ofTrainee Commercial / Accounts Administrator, you will play a vital part in supporting the daily operations of commercial and accounts management. Collaborating closely with...

  • Management Trainee for Operations

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Compass Group UK & Ireland Full time

    Position Overview:We are seeking a committed Graduate Management Trainee to support the seamless operation of Compass Group UK on a full-time basis, with a contract of 40 hours per week.Your Role:As a Graduate Management Trainee, you will leverage your abilities to uphold exceptional standards of quality in our services. In exchange, you will have the...

  • Management Trainee for Operations

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Compass Group UK & Ireland Full time

    Position Overview:We are seeking a committed Graduate Management Trainee to support the seamless execution of operations within Compass Group UK on a full-time basis, with a commitment of 40 hours per week.Role Responsibilities:As a Graduate Management Trainee, you will leverage your skills to uphold a high standard of quality work. In exchange, you will...

  • Senior Customer Success Strategist

    3 weeks ago

    Birmingham, Birmingham, United Kingdom SCC Full time

    Contract Type: Permanent Salary Package: Competitive plus car/car allowance, extensive company benefits, a comprehensive flexible benefits scheme, and paid volunteering days each year. Working Hours: am – pm Monday – Friday. We also provide the opportunity for a Core Hours arrangement (role-specific), allowing flexibility to accommodate personal needs....