Administrative Support Specialist
3 weeks ago
Opportunity at London School of Design & Marketing
We are seeking a proactive individual to fill a vital role within our organization, contributing to a vibrant and fast-paced atmosphere. The successful candidate will demonstrate outstanding communication abilities, flexibility, and a progressive mindset. Collaborating effectively with both commercial and academic personnel, you will play a key role in providing top-notch services to our student body.
- Validation of academic documents
- Follow-up on outstanding student documentation
- Issuance of student registration correspondence
- Addressing student inquiries on internal communication platforms
- Distribution of student awards
- Documentation of various student-related information
- Management of payment plans for courses
- Oversight and collection of payment delinquencies
- Preparation of invoices, receipts, and credit notes
- Processing of supplier invoices
Qualifications:
Fluency in English and either Spanish or Portuguese
Strong technological skills, familiarity with Salesforce is advantageous
Experience in customer service within the Higher Education sector
Exceptional written and verbal communication skills
Interpersonal abilities to manage inquiries effectively
This is a full-time position based in London.
About LSDM:
London School of Design & Marketing specializes in offering digital-first design and marketing programs to students globally. As a premier institution in online education, we provide accredited undergraduate, postgraduate, and executive courses.
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