Account Executive

4 days ago

Hemel Hempstead, Hertfordshire, United Kingdom Blackhawk Network Full time
About Blackhawk Network

Blackhawk Network is a global leader in branded payment technologies, strengthening relationships between brands and their customers, employees, and partners by transforming transactions into connections.

Job Summary

We are seeking a highly skilled Account Executive to join our team in driving the business development of Content across all Blackhawk channels. As a key member of our department, you will be responsible for building and growing relationships with Content partners, including the Cyclescheme network, to maximize our partnerships.

Key Responsibilities
  • Develop and manage the Cyclescheme network, ensuring day-to-day support, communication, and long-term relationships with Brand and retail partners.
  • Proactively build strong relationships with key partners and brands across the UK & Ireland, implementing a strong comms and engagement plan and regular comms across our partner network channels.
  • Support the Cyclescheme retail network across the UK and Ireland, including our rental network, and administer the Cyclescheme retailer requirements to ensure high levels of customer service and efficiency.
  • Be accountable for the end-to-end process of onboarding new Cyclescheme UK or Ireland partners onto the Cyclescheme network, ensuring adherence to company processes, deadlines, and policies.
  • Facilitate the Cyclescheme retailer contract process, train and educate new partners on processes and Cycle to work guidance, and manage issue resolutions and escalation.
  • Implement partner training and webinars, support store visit strategy, and continuously review and process internal work instructions to support all Cyclescheme retail processes.
  • Work closely with our contact centre to support all Retailer Partner enquiries and ensure that all marketing campaigns are supported and managed in line with our incentives marketing requirements.
Requirements
  • Strong commercial awareness and experience of assessing P&L and sales performance reports.
  • Proficient in Microsoft Office, including Word, Excel, and PowerPoint.
  • Excellent interpersonal skills, with a flexible style, tenacious, and confident to positively engage with internal and external stakeholders at all levels.
What We Offer

We offer a competitive range of Employee Benefits, designed to give all our employees a better quality of work-life, decrease stress, and foster a great culture. This includes 25 days annual leave, additional appreciation days, additional leave for volunteering, birthday time off, enhanced maternity, paternity, and adoption pay, pension, group income protection, private medical insurance, employee assistance programme, and more.

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