Neighbourhood Services Officer

5 days ago


Croydon, Greater London, United Kingdom Vacancy Filler Full time

About the Role:

We are seeking a highly skilled and motivated individual to join our Neighbourhood Services Team as a Neighbourhood Services Officer. As a key member of our team, you will be responsible for delivering a high level of customer service and effective Housing Management Service to our residents and external customers.

Key Responsibilities:

  • Deliver a high level of customer service to residents and external customers
  • Effective Housing Management Service to our residents and external customers
  • Work collaboratively with other teams to achieve business objectives
  • Develop and maintain effective relationships with residents, stakeholders, and other external partners
  • Contribute to the development and implementation of business strategies and plans

Requirements:

  • Experience of working in a housing or social care environment
  • Understanding of implementing good housing management and estate management practices
  • Ability to keep up to date with relevant housing management regulation and legislation
  • Good IT knowledge and skills
  • Great Customer Service and strong customer focus

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment
  • The opportunity to work with a dynamic and forward-thinking organization


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