Neighbourhood Services Officer
5 days ago
About the Role:
We are seeking a highly skilled and motivated individual to join our Neighbourhood Services Team as a Neighbourhood Services Officer. As a key member of our team, you will be responsible for delivering a high level of customer service and effective Housing Management Service to our residents and external customers.
Key Responsibilities:
- Deliver a high level of customer service to residents and external customers
- Effective Housing Management Service to our residents and external customers
- Work collaboratively with other teams to achieve business objectives
- Develop and maintain effective relationships with residents, stakeholders, and other external partners
- Contribute to the development and implementation of business strategies and plans
Requirements:
- Experience of working in a housing or social care environment
- Understanding of implementing good housing management and estate management practices
- Ability to keep up to date with relevant housing management regulation and legislation
- Good IT knowledge and skills
- Great Customer Service and strong customer focus
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and collaborative work environment
- The opportunity to work with a dynamic and forward-thinking organization
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