Customer Service Representative

2 weeks ago

Tamworth, Staffordshire, United Kingdom AF Blakemore & Son Ltd Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Team Member at SPAR. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our business.

Key Responsibilities:

  • Customer Service:
    • Greet customers in a friendly and welcoming manner.
    • Answer customer inquiries about products and services, and assist customers in finding the items they need.
    • Process customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
    • Upsell selected products to customers and highlight multi-buy offers to ensure maximum sales.
  • Store Operations:
    • Work stock, checking deliveries, stocking shelves, and maintaining a clean and organized sales floor.
    • Complete additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays, and other tasks as required.
    • Adhere to all company policies and procedures.
  • Key Skills and Knowledge:
    • Previous experience in a similar role and/or industry is preferred.
    • Reliably follow instructions and procedures with excellent attention to detail.
    • Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
    • Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
    • Experience of using a 'Challenge 25' policy is desirable.
    • Keen and enthusiastic approach to working both in a team and independently.
    • Previous cash handling experience is preferred but not essential.

What We Offer:

  • Excellent benefits package, including holiday, maternity and paternity leave, and pay in excess of statutory entitlements.
  • Develop your skills and capability in a highly supportive and multi-diverse culture.
  • Outstanding training and development opportunities.
  • Gain hands-on experience in a high-volume, fast-paced convenience store.
  • Generous staff discount in all our SPAR stores (excluding alcohol and cigarettes).
  • Paid breaks.
  • Free tea and coffee.
  • Early access to your pay through 'EarlyPay'.
  • 24/7 access to your payslips and rotas via the HR/Payroll portal.
  • Wellbeing support, including access to emotional support, counseling, legal, and financial advice.
  • Company pension scheme.
  • NEST pension scheme.
  • Company life insurance worth 1 x annual salary and 6 x annual salary with company pension scheme.
  • Extra holidays - purchase scheme.
  • Cycle to work - bicycle purchase scheme.
  • Long service awards.

  • Customer Service Representative

    2 weeks ago

    Tamworth, Staffordshire, United Kingdom Adecco Full time

    Job Title: Customer Service Representative Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Adecco. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. About Our Client: Adecco is a leading provider of recruitment and workforce...

  • Customer Service Representative

    2 weeks ago

    Tamworth, Staffordshire, United Kingdom Adecco Full time

    Job Title: Customer Service Representative Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Adecco. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. About Our Client: Adecco is a leading provider of recruitment and workforce...

  • Customer Service Representative

    3 weeks ago

    Tamworth, Staffordshire, United Kingdom Hiredonline Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Type: Full-timeLocation: TamworthJob Description:We are seeking a friendly and enthusiastic Customer Service Representative to join our team at Hiredonline. As a Customer Service Representative, you will be the first point of contact for customers, handling inbound calls, emails, and...

  • Customer Service Representative

    3 weeks ago

    Tamworth, Staffordshire, United Kingdom Hiredonline Full time

    Job DescriptionWe are seeking two Customer Service Representatives to join our team at Hiredonline, a leading online recruitment platform. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences to our clients and candidates.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely...

  • Customer Service Representative

    2 weeks ago

    Tamworth, Staffordshire, United Kingdom Hiredonline Full time

    We are seeking two Inbound Customer Service Representatives to join our team at Hiredonline. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries and resolve issues via phone and emailProvide...

  • Customer Service Representative

    3 weeks ago

    Tamworth, Staffordshire, United Kingdom Hiredonline Full time

    We are seeking two Inbound Customer Service Representatives to join our team at Hiredonline. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries and resolve issues via phone and emailProvide...

  • Customer Service Representative

    1 week ago

    Tamworth, Staffordshire, United Kingdom Hiredonline Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our Call Centre Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer experiences through inbound calls, emails, and chats.Key Responsibilities:Provide timely and...

  • Customer Service Representative

    1 week ago

    Tamworth, Staffordshire, United Kingdom Hiredonline Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our Call Centre Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer experiences through inbound calls, emails, and chats.Key Responsibilities:Provide timely and...

  • Customer Service Representative

    2 weeks ago

    Tamworth, Staffordshire, United Kingdom Hiredonline Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Type: Full-timeLocation: TamworthJob Description:We are seeking a highly motivated and customer-focused individual to join our Call Centre Customer Service Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer experiences...

  • Customer Service Representative

    2 weeks ago

    Tamworth, Staffordshire, United Kingdom Hiredonline Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Type: Full-timeLocation: TamworthJob Description:We are seeking a highly motivated and customer-focused individual to join our Call Centre Customer Service Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer experiences...

  • Customer Service Representative

    2 weeks ago

    Tamworth, Staffordshire, United Kingdom Cast UK Limited Full time

    Job Summary We are seeking a highly skilled and motivated Customer Service Representative to join our team at Cast UK Limited. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. Key Responsibilities Actively participate in achieving monthly sales targets by upselling and...

  • Customer Service Representative

    2 weeks ago

    Tamworth, Staffordshire, United Kingdom Cast UK Limited Full time

    Job Summary We are seeking a highly skilled and motivated Customer Service Representative to join our team at Cast UK Limited. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. Key Responsibilities Actively participate in achieving monthly sales targets by upselling and...

  • Customer Service Representative

    2 weeks ago

    Tamworth, Staffordshire, United Kingdom HB Leisure Full time

    Customer Service Representative OpportunityHB Leisure is a leading attraction partner for skill games and amusements, operating in over 100 theme parks across 25 countries.We value innovation and offer the opportunity to develop skills that will be recognized throughout your career!As a Customer Service Representative (Game Host), you will be responsible for...

  • Customer Service Representative

    3 weeks ago

    Tamworth, Staffordshire, United Kingdom HB Leisure Full time

    Customer Service Representative OpportunityHB Leisure is a leading attraction partner for skill games and amusements, operating in over 100 theme parks across 25 countries.We value innovation and offer the opportunity to develop skills that will be recognized throughout your career!As a Customer Service Representative (Game Host), you will be responsible for...

  • Customer Service Representative

    2 weeks ago

    Tamworth, Staffordshire, United Kingdom Adecco Full time

    Job Title: Customer Service RepresentativeAbout Our Client: Adecco is a leading employment agency and employment business, dedicated to providing exceptional recruitment services to clients across various industries.About The Job: We are currently seeking a Customer Service Representative to join our dynamic team at Adecco. In this role, you will play a...

  • Customer Service Representative

    2 weeks ago

    Tamworth, Staffordshire, United Kingdom Adecco Full time

    Job Title: Customer Service RepresentativeAbout Our Client: Adecco is a leading employment agency and employment business, dedicated to providing exceptional recruitment services to clients across various industries.About The Job: We are currently seeking a Customer Service Representative to join our dynamic team at Adecco. In this role, you will play a...

  • Customer Service Representative

    1 week ago

    Tamworth, Staffordshire, United Kingdom Hiredonline Full time

    Job OpportunityWe are seeking two Inbound Customer Services People to join our team on a temp to perm basis.As a Customer Service Representative, you will be responsible for providing exceptional customer experiences and resolving issues with a smile.Key responsibilities include:Providing timely and effective responses to customer inquiriesResolving customer...

  • Customer Service Representative

    1 week ago

    Tamworth, Staffordshire, United Kingdom Hiredonline Full time

    Job OpportunityWe are seeking two Inbound Customer Services People to join our team on a temp to perm basis.As a Customer Service Representative, you will be responsible for providing exceptional customer experiences and resolving issues with a smile.Key responsibilities include:Providing timely and effective responses to customer inquiriesResolving customer...

  • Customer Service Representative

    3 days ago

    Tamworth, Staffordshire, United Kingdom Hiredonline Full time

    Customer Service Role in TamworthWe are seeking two Inbound Customer Service People to join our team on a temporary to permanent basis.As a Customer Service Representative, you will be responsible for providing exceptional customer experiences and resolving issues in a timely and professional manner.Key responsibilities include:Responding to customer...

  • Customer Service Representative

    3 days ago

    Tamworth, Staffordshire, United Kingdom Hiredonline Full time

    Customer Service Role in TamworthWe are seeking two Inbound Customer Service People to join our team on a temporary to permanent basis.As a Customer Service Representative, you will be responsible for providing exceptional customer experiences and resolving issues in a timely and professional manner.Key responsibilities include:Responding to customer...