Healthcare Solutions Consultant

3 weeks ago


London, Greater London, United Kingdom London Bridge Hospital Full time

Healthcare Solutions Consultant

London Bridge

Full-Time, 37.5 hours per week

Fixed Term Contract: 6-months

At London Bridge Hospital, our Information Technology Group (ITG) plays a crucial role in developing and managing all aspects of healthcare technology across our extensive network of facilities.

The Healthcare Solutions Consultant is a vital position within our ITG team. This role combines exceptional customer service, project management, and technical expertise to provide essential training and support to healthcare consultants.

Key Responsibilities:

Support the implementation and maintenance of systems and technologies utilized by healthcare consultants and administrative staff. Suggest improvements to processes that enhance the deployment and support of consultant-facing technologies. Assist in the evaluation of customer-related systems to meet specific facility requirements. Coordinate service requests from consultants and administrative personnel. Document interactions with consultants and administrative staff to ensure all needs are addressed. Monitor and report trends and issues, providing prompt responses and resolutions to identified concerns. Collect and validate documentation to ensure compliance with access, confidentiality, and security protocols. Ensure that consultants and staff have access to necessary patient information. Contribute to strategic planning initiatives within the division and facility. Plan, develop, and deliver training programs for healthcare providers and administrative staff on current and new applications. Collaborate with colleagues to enhance the consultant experience and improve service interactions.

Qualifications:

A minimum of 3 years of experience in a similar role. Proven ability to adapt to a dynamic work environment. Experience in the healthcare sector, particularly in supporting physician operations. Prior experience with clinical applications in a healthcare setting. Strong organizational skills and attention to detail. Excellent communication skills with both clinical and IT professionals. Comprehensive understanding of workflows and system utilization in healthcare practices.

Why Join London Bridge Hospital?

With over 50 years of history, London Bridge Hospital is a leading provider of private healthcare. We are committed to investing in the latest technologies and treatments to ensure the highest quality of care. As part of our team, you will have access to numerous opportunities for professional development and a work environment that prioritizes your well-being.

We believe in supporting our employees, enabling them to deliver exceptional care to our patients. As a Healthcare Solutions Consultant, you will enjoy a range of benefits, including:

25 days of annual leave (plus bank holidays), with options to buy or sell leave. Private healthcare coverage for treatment at our facilities. Pension contributions that increase with service. Season ticket loans and cycle-to-work schemes. Life assurance from day one. Critical illness coverage. Enhanced maternity and paternity benefits. Discounts at over 800 major retailers.

Commitment to Diversity and Inclusion

At London Bridge Hospital, we are dedicated to fostering an inclusive environment where all employees feel valued and respected. We believe that diversity enriches our workplace and enhances the care we provide to our patients. We are open to discussing flexible working arrangements and reasonable adjustments to support our team members.

#LI-HA1



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