Support Services Coordinator

3 weeks ago

Barnstaple, Devon, United Kingdom Sanctuary Group Full time

Support Services Coordinator

Sanctuary Group

Hourly Rate: £12.50

Available Hours: 37.5 and 30 hours per week

Sanctuary Supported Living is pleased to announce an opening for a Support Services Coordinator within our Homelessness Assistance program.

At Sanctuary Supported Living, we are dedicated to providing a diverse array of tailored housing, care, and support services aimed at empowering individuals throughout England to achieve greater independence.

While we operate on a national scale, our not-for-profit model emphasizes local engagement, ensuring that our clients remain at the forefront of our mission. We are committed to excellence and strive to assist our clients in realizing their full potential as they navigate their journey towards independence.

Every role within our organization, whether directly providing support or working behind the scenes, contributes to meaningful change in the lives of those we serve.

Joining our team means more than just taking on a job; it is an opportunity to engage in a fulfilling and impactful career. We are committed to supporting your professional development through extensive training and a range of benefits.

Key Responsibilities:

  • Facilitating support to empower clients who have experienced homelessness to achieve their personal goals and independence
  • Conducting assessments of client needs and maintaining up-to-date support plans
  • Serving as the primary contact for client inquiries and directing them appropriately
  • Building strong relationships with clients to ensure their choices, privacy, and dignity are respected
  • Collaborating with external support services to enhance clients' confidence, health, and well-being, while providing guidance towards employment and educational opportunities
  • Managing occasional crisis situations with professionalism
  • Maintaining accurate and high-quality documentation

Qualifications and Skills:

  • Experience working with adults who have faced homelessness
  • A positive and adaptable mindset with a proactive approach
  • Ability to work collaboratively within a team and independently
  • Strong organizational capabilities alongside functional literacy and numeracy
  • Capacity to respond swiftly to shifting priorities while meeting deadlines
  • NVQ Level 3 in Health and Social Care, or a commitment to pursue this qualification is essential

Benefits:

We believe that exceptional work deserves exceptional rewards. Here are some of the benefits we offer:

  • A minimum of 25 days of paid leave, increasing to 30 days after five years of service (plus public holidays) pro rata
  • A pension plan with employer contributions
  • Access to various online discounts and rewards from leading retailers
  • Health and wellness programs
  • Life insurance coverage
  • Family-friendly policies, including flexible working options
  • Tax-efficient savings through our Cycle to Work initiative
  • A broad range of learning and development opportunities

Commitment to Equality and Diversity:

Sanctuary Group is dedicated to fostering an inclusive environment for our employees and clients. We encourage applications from individuals of diverse backgrounds. We collaborate closely with the Home Office to prevent illegal employment practices. An enhanced Disclosure and Barring Service check will be required for successful candidates, which we will cover.

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