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Clinical Appointment Coordinator

2 months ago


Barnstaple, Devon, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full time

Position Overview

The Clinical Appointment Coordinator will play a pivotal role in managing and executing the comprehensive range of administrative and scheduling tasks for the Clinical Management Centre, ensuring compliance with Patient Access Policy and organizational standards.

Key Responsibilities

As an integral member of the Royal Devon University Healthcare NHS Foundation Trust, you will collaborate with a dedicated team focused on enhancing patient health outcomes. Your responsibilities will include:

  • Delivering exceptional customer service to all patients and accurately documenting information in the electronic healthcare record.
  • Coordinating all outpatient appointments for both new and returning patients, adhering to specialty-specific booking protocols and standard operating procedures.
  • Maximizing the utilization of available clinic slots to ensure efficient scheduling.

Work Schedule

This position offers a substantive role with a specified number of hours per week, as well as a fixed-term opportunity available at 30 hours per week.

About the Organization

The Royal Devon University Healthcare NHS Foundation Trust is committed to fostering a diverse and inclusive workplace. We value the unique contributions of every individual and strive to create an environment where everyone can thrive.

Employee Benefits

We prioritize the well-being of our staff and offer a range of benefits, including:

  • Support for professional development through funding for qualifications and training.
  • A healthy work-life balance with flexible working arrangements.
  • Generous annual leave entitlements, increasing with service.
  • Access to comprehensive occupational health services and wellness programs.
  • Discounts on various services and products, along with salary sacrifice options.

We encourage individuals from all backgrounds to consider joining our team, as we believe that a diverse workforce enhances our ability to serve the community effectively.