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Business Operations Manager
2 months ago
We are seeking a highly organized and detail-oriented Business Operations Manager to join our team at the Gift Card & Voucher Association (GCVA). As a key member of our team, you will be responsible for providing administrative support across all areas of our business.
Key Responsibilities- Membership Support: Maintain quality prospect lists in our CRM, schedule meetings with potential and current members, and work on membership documents and pitches as needed.
- Research and Development: Conduct research into new sectors and industries that would deliver potential members, and pull these into quality prospect lists.
- Sponsorship and Partnership: Maintain CRM lists for both partners and sponsors, and support the Head of Business Development & Engagement and Managing Director on all administrative tasks related to sponsorship and partnership.
- Content Creation: Support the Business Development team in developing quality content for communications, events, and projects, including writing briefings ahead of external meetings with stakeholders, keeping up to date with content from other organizations in the sector, and creating and maintaining events website pages.
- Event Management: Create and track bookings for online events, as well as technical delivery of these events, and support the Comms and Branding Executive with tasks such as monitoring social media accounts, supporting on branding and design, and reaching out to brands to organize participation, imagery, and prizes.
- Website and CRM Management: Support on management of externally facing website and internal membership community online, working with external web developers to undertake design changes, updating content and imagery, and supporting on website content, including blogs, forums, and posts.
- Able to produce quality written work.
- Excellent attention to detail, in written work, interpersonal engagements, and projects.
- Ability to manage and prioritize workload successfully, and communicate with team members if projects or deliverables need support.
