Customer Service Representative

3 weeks ago


Carshalton, Greater London, United Kingdom Direct Chauffeur Line Limited Full time

About Direct Chauffeur Line Limited

We are a leading provider of motor insurance policies for chauffeurs, driving instructors, minicab and taxi drivers. Our company is built on a foundation of excellent customer service and a commitment to delivering high-quality insurance solutions.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our out-of-hours support team as a Sales Support Advisor. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, answering their queries, and resolving any issues that may arise.

Key Responsibilities

  • Liaise with prospective and existing clients regarding their policies
  • Provide excellent customer service and support via phone
  • Work collaboratively with the team to achieve sales and customer satisfaction targets
  • Participate in ongoing training and development to enhance knowledge and skills

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Previous experience in customer service or sales is an advantage
  • Ability to commit to working three evening shifts per week

What We Offer

We offer a competitive salary, opportunities for career growth and development, and a dynamic work environment. If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity.



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