Area Support Shop Manager
2 days ago
Job Summary:
The Area Support Shop Manager - Operations Coordinator will play a key role in ensuring the smooth operation of Oxfam shops within a defined geographical area. This includes coordinating shop cover, providing operational support, and collaborating with shop managers to achieve sales and revenue targets.
Key Responsibilities:
- Develop and maintain effective relationships with shop managers and staff to ensure a positive and inclusive work environment.
- Coordinate shop cover and provide operational support to ensure uninterrupted trading and maximize income generation.
- Work closely with the Area Manager to allocate resources and prioritize tasks to achieve sales and revenue targets.
- Monitor and analyze sales data to identify trends and areas for improvement.
- Develop and implement strategies to improve shop performance and customer engagement.
- Collaborate with the retail team to share best practices and implement new initiatives.
- Provide training and support to shop staff to ensure they have the skills and knowledge needed to succeed.
- Conduct regular shop visits to monitor performance and provide feedback to shop managers.
- Develop and maintain relationships with local community groups and stakeholders to promote Oxfam's work and values.
Requirements:
- Previous experience in retail or operations management.
- Excellent communication and relationship-building skills.
- Ability to work independently and as part of a team.
- Strong analytical and problem-solving skills.
- Ability to travel extensively within the defined geographical area.
What We Offer:
Oxfam is committed to creating a diverse and inclusive work environment. We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.
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