Associate, Client Service II

1 month ago


Manchester, United Kingdom THE BANK OF NEW YORK MELLON CORPORATION Full time
Job Title: Associate, Client Service II

We are seeking a highly skilled and motivated individual to join our Corporate Trust team as an Associate, Client Service II. This role will be responsible for managing a portfolio of loans and providing exceptional client service to our clients.

Key Responsibilities:
  • Manage a portfolio of loans, including facility agent and security trustee responsibilities
  • Address and resolve problems quickly, utilizing strong decision-making and organizational skills
  • Provide day-to-day oversight of assigned portfolios to ensure high client experience levels
  • Prepare and distribute notices to clients and syndicate lenders as required by the Credit Facility
  • Calculate interest rates for each accrual period and distribute rate set notices
  • Track and pay multiple lenders in a single interest period, removing Lender of Record claims
  • Billing and collecting principal, interest, and fee payments from clients, distributing all funds collected to syndicate lenders
  • Collect financial statements and compliance requirements from clients, forwarding such information to each syndicate lender in accordance with the Credit Facility
  • Process lender assignments and maintain the official lender register
  • Support official Alternative Reference Rates in accordance with published conventions
  • Employee development: Key role in supporting the training of new team members
  • Develop strong working relationships with front office relationship managers
Requirements:
  • Experience in Corporate Trust or related in financial markets/securities industry (with specific experience in the role of facility/security agent)
  • Strong client management experience and ability to review deal governing documents
  • Experience in loans (syndicated, bi-lateral, real estate) very desirable
  • Solid understanding of the product(s) administered by the group and thorough understanding of risk management and control practices
  • Proactive monitoring and management of activities performed within our business partners outside of Ireland
  • Strong financial services technical skills (LoanIQ, agency and loan closing experience is highly desirable)
  • Excellent analytical, organisational and time management skills with the ability to meet tight deadlines
About Us:

The Bank of New York Mellon Corporation is a leading global financial services company that touches nearly 40% of the world's investible assets. We are committed to empowering our employees to grow and succeed in a culture that values innovation, diversity, and inclusion.

We offer highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team.

We are an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans



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