Customer Support Associate
2 days ago
We are seeking a highly skilled Customer Support Associate to join our team at DA Financial Trading Recruitment. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner, via phone, email, and chat.
- Support clients with technical issues, troubleshooting, and account management.
- Liaise with internal teams to resolve customer complaints and issues.
- Assist with the opening and maintenance of client accounts, ensuring accurate records.
- Provide excellent customer service, ensuring a positive experience for our clients.
Requirements:
- Previous experience in a customer-facing role, preferably in the financial services industry.
- Fluent Italian language skills, both written and spoken.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer:
- A competitive salary and bonus structure.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
Language: Italian
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