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Food Service Operations Manager

3 months ago

Basingstoke, United Kingdom Eurest Careers Full time
Catering Operations Manager

Salary: Up to 32,000 per annum (Dependent on Experience)

Working Hours: Primarily Monday to Friday, with occasional weekend attendance required.

Benefits: Complimentary meal during shifts and free parking.

We are excited to present an exceptional opportunity for a skilled Catering Operations Manager at our location. In this role, you will deliver exemplary service to both staff and customers while leading and inspiring your team to achieve excellence.

About Eurest:
At Eurest, we specialize in workplace catering, serving over 700 locations daily. We believe that nourishing employees throughout the day enhances their focus, well-being, and overall performance. Our culinary experiences are guided by our commitment to sustainability, aiming for net zero by 2030.

Key Responsibilities:
  • Ensure compliance with all contractual obligations.
  • Communicate site-specific changes to management.
  • Maintain regular communication with clients as per agreements.
  • Implement action plans based on client satisfaction feedback.
  • Deliver hospitality services to the highest standards and explore upselling opportunities to boost revenue.
  • Ensure accurate implementation of company promotions.
  • Oversee product pricing accuracy.
  • Effectively manage unit costs and monitor gross profit.
  • Maintain accurate records of costs and sales.
  • Record and minimize food wastage.
  • Support, train, and develop team members.
  • Monitor staff turnover and ensure full recruitment.
  • Implement and review health and safety procedures.
  • Ensure food is prepared, cooked, and presented to specified standards.
  • Manage food ordering processes and oversee delivery storage.
  • Maintain cleanliness in kitchens and surrounding areas.
  • Ensure proper use of all kitchen equipment.
  • Perform additional tasks to support effective food service delivery as needed.

About You:
  • Proven experience in catering management with a focus on client relations.
  • Essential prior experience as a chef.
  • Strong passion for food service.
  • Excellent attention to detail.
  • Effective communication skills and a collaborative team player.
  • Friendly, courteous, and approachable demeanor.
  • Strong mentoring abilities.

Our Commitment:
We value your hard work and offer a comprehensive benefits package, including:
  • Complimentary meal during shifts.
  • Free parking.
  • Contributory pension scheme.
  • Career development opportunities through our Career Pathways and MyLearning programs.
  • Access to a Digital GP for you and your immediate family, along with additional healthcare benefits.
  • Exclusive travel discounts.
  • Grocery discounts at major retailers.
  • Discounts on cinema tickets.
  • Cash rewards for spending.
  • Free wellness and mindfulness classes.
  • Shareable discounts with friends and family.

At Compass Group UK&I, we strive to create an inclusive environment where everyone can thrive and reach their full potential. We celebrate diversity and are committed to ensuring all employees feel valued and respected.