Practice Support Specialist
1 week ago
We are a leading global law firm that advises many of the world's largest and most ambitious organizations. With over 5,000 people, including 3,100 lawyers and over 2,000 business services professionals, we operate from our global network of offices across Asia Pacific, Europe, the Middle East, and North America.
The OpportunityWe are seeking a highly organized and detail-oriented individual to join our legal support team as a Practice Support Specialist. In this role, you will provide high-quality support to our lawyers and partners, ensuring the smooth delivery of our services to clients.
Key Responsibilities- Coordinate and produce accurate documents and correspondence, including drafting engagement letters and reports.
- Manage and maintain effective work practices with partners and lawyers to manage the matter life cycle from file opening to closure.
- Proactively manage and understand partner and lawyer diaries, prioritizing commitments and organizing appointments, conferences, and meetings.
- Coordinate travel arrangements, including accommodation, visas, and offsite meeting requirements.
- Ensure relevant global travel is included in the International BD visit report.
- Coordinate and assist with global visits/visitors.
- Manage all communications, including email, phone calls, and mail, ensuring timely responses and follow-up actions.
- Implement effective telephone call management and ensure a consistent, high-quality service to clients and stakeholders.
- Manage the coordination of the billing process, including liaising with Revenue and editing bills.
- Assist partners and lawyers with their business development responsibilities, including producing pitches and updating client information databases.
- Help partners and lawyers build and maintain strong relationships with clients and their secretaries.
- Typing speed of at least 55wpm with 98% accuracy.
- Intermediate to Advanced skill level with Microsoft Office Suite (Outlook, PowerPoint, Excel, and Word).
- Basic skill level with Visio.
- Excellent written and verbal communication skills, with a demonstrated ability to build effective relationships with people internally and externally.
- Proven high-level organizational and time management skills, with the ability to think ahead, prioritize workload, and respond to changing circumstances.
- Excellent attention to detail and client focus.
- Strong judgment and problem-solving ability.
- Demonstrated high-level experience as a Secretary/PA working in a professional services environment, preferably in a legal setting.
At Herbert Smith Freehills, we value diversity, innovation, and client focus. We strive to create a working environment based on mutual trust and respect, where you can perform at your best while maintaining a sustainable balance across your life.
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