Civil Engineering Engagement Manager

6 days ago


Leeds, Leeds, United Kingdom Institution of Civil Engineers (ICE) Full time
Job Description

Job Summary:

The Institution of Civil Engineers (ICE) is seeking a highly skilled and experienced Professional Development Officer to join our team in the Yorkshire & Humber region. As a key member of our North England Membership area, you will play a crucial role in promoting and advancing civil engineering in the region.

Key Responsibilities:

  • Membership Growth: Develop and implement strategies to promote and grow membership in the Yorkshire & Humber region.
  • Business Development: Identify and pursue business opportunities to progress and support aspirant members, ensuring effective delivery across the region and North of England.
  • Membership Support: Provide expert advice and guidance to members and non-members, ensuring a high level of customer satisfaction.
  • Employer Support: Offer guidance and support to employers on professional development, helping them to develop their employees' skills and knowledge.
  • Education and Training: Collaborate with Further Education and Higher Education establishments to advise students on membership and career opportunities in civil engineering.
  • Programme Management: Oversee the operation of ICE Approved Employers and mentor-supported programs, ensuring their smooth delivery and effectiveness.
  • Team Collaboration: Work closely with the Membership Manager, existing Membership Development Officers, Membership Support Centre, and Membership areas to ensure a consistent approach and high-quality service delivery.
  • Record Management: Ensure that ICE membership records are accurate and up-to-date.

Requirements:

  • Education: Degree-level qualification or equivalent in a relevant field, such as civil engineering, customer service, learning and development, or a related subject.
  • Experience: Proven experience in business development, customer service, or a related field, with a strong understanding of civil engineering and its applications.
  • Skills: Excellent written and verbal communication skills, with the ability to engage with a diverse range of audiences, including senior members of the engineering and education professions.
  • Technical Skills: Proficiency in MS Office applications, with experience working with databases an advantage.
  • Travel and Flexibility: Ability to work outside normal office hours, travel to team meetings and meetings at the Head Office in London, and carry out presentations and workshops using MS Teams.

ICE Group Benefits:

  • Annual Leave: 25 days plus bank holidays (pro-rata)
  • Shutdown: Annual shutdown over the Christmas period
  • Car Allowance: Pro-rated car allowance
  • Wellbeing Allowance: Annual £100 allowance towards wellbeing
  • Pension Scheme: Up to eight per cent of salary contributed to a personal pension scheme
  • Employee Support: 24-hour employee support line
  • Death in Service Benefit: Equivalent to one year's salary
  • Season Ticket Loan: Interest-free season ticket loan
  • Cycle to Work Scheme: Cycle to work scheme
  • Gym Membership Savings: Big Gym membership savings with the GymFlex scheme

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