Cafe Operations Manager
2 weeks ago
Job Summary:
We are seeking a dedicated and experienced Cafe Supervisor to join our team at Compass Group UK. As a Cafe Supervisor, you will play a key role in ensuring the smooth operation of our cafe, maintaining high standards of quality and customer service.
Key Responsibilities:
- Supervise a team of staff, providing guidance and support to ensure excellent customer service and high-quality food preparation.
- Manage cafe operations, including inventory management, stock control, and ordering supplies.
- Ensure compliance with health and safety regulations, food handling and hygiene standards.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with other departments to ensure seamless service delivery.
- Monitor and control labor costs, ensuring efficient use of resources.
- Conduct regular team meetings and performance evaluations to ensure staff are motivated and engaged.
Requirements:
- Previous experience in a supervisory role within a similar environment.
- Excellent communication and interpersonal skills, with a focus on customer service.
- Ability to work under pressure, maintaining a positive attitude and high level of professionalism.
- Strong organizational and time management skills, with attention to detail.
- Ability to lead and motivate a team, promoting a positive and inclusive work environment.
About Compass Group UK:
Compass Group UK is a leading provider of food and support services, operating in a variety of sectors including healthcare, education, and hospitality. We are committed to delivering exceptional customer service and creating a positive work environment for our employees.
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