Operations Manager

3 days ago

Norwich, Norfolk, United Kingdom Reed Full time
Job Description

Job Title: Operations Manager

Job Type: Full-time

Salary: £30K base salary based on skills, knowledge, and experience

Job Summary:

We are seeking an experienced Operations Manager to join our team at Reed. As an Operations Manager, you will be responsible for delivering against agreed business plans and key objectives to ensure continuous improvement in the work delivered to clients, customers, and internal colleagues.

Key Responsibilities:

  • Project Management: Contribute to a diverse range of projects, collaborating effectively with various departments, teams, and their leaders to achieve key business objectives.
  • Operational Oversight: Oversee all operational activities across the company, working in areas such as IT, Facilities, Marketing, Business Development, Human Resources, Finance, and Business Services.
  • Partnership and Collaboration: Partner with the Head of Division and other key department leaders to oversee and engage in various workstreams, ensuring delivery, consistency, and efficiency.
  • Process Improvement: Proactively identify issues and opportunities to optimise projects using Asana software to maintain a central database that tracks project activities and tasks.
  • Compliance and Governance: Involve in compliance and governance efforts to ensure adherence to quality standards.
  • Business Solutions: Actively participate in delivering business solutions and project activities, covering a wide range of tasks from administrative duties to developing new business initiatives and supporting the recruitment process.
  • Reporting and Analysis: Ensure work is completed on time and within budget, assisting senior management in reporting and addressing operational business issues.

Requirements:

  • Experience: Experience in a similar professional services role, working on a variety of projects with a proven ability to deliver against business objectives.
  • Skills: Strong information technology knowledge and process improvement skills, with the ability to write business documents clearly and effectively.
  • Communication: Excellent communication skills and the ability to collaborate with a diverse range of individuals.
  • Problem-Solving: Hands-on approach, thriving and working independently in a fast-paced environment, with the ability to multitask effectively.
  • Business Acumen: Exceptional business reporting skills and excellent troubleshooting skills to resolve both technical and operational issues.
  • Planning and Scheduling: Proactive approach to planning and scheduling.

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