Operations Manager

2 months ago

Norwich, Norfolk, United Kingdom Amazon UK Services Ltd. Full time

About the Role

As an Operations Manager at Amazon UK Services Ltd., you will play a critical role in driving operational excellence across our sites. This key position is responsible for leading operational teams, managing and developing a team of Area Managers, and creating the operational plan that helps your teams meet their targets.

Key Responsibilities

  • Manage and develop a team of Area Managers to ensure seamless site operations
  • Lead operational teams on a shift, addressing issues, and positively impacting site performance
  • Analyse shift performance against relevant business objectives and implement actions to improve operational excellence
  • Collaborate with other support teams, including HR, Finance, Health and Safety, and Security, to drive business success
  • Design and deliver initiatives across sites to enhance operational performance

Requirements

  • A degree in a relevant field
  • Relevant experience in people and stakeholder management
  • Advanced proficiency in verbal and written English and intermediate proficiency in the local language
  • Relevant experience in using data or anecdotal evidence to influence business decisions
  • Relevant experience in key areas of production and supply chains

Preferred Qualifications

  • Experience in Lean, Six Sigma, and Kaizen techniques
  • Experience in a similar logistical working environment
  • Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

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