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Estate Office Coordinator

2 months ago

Inverness, Highland, United Kingdom UKME Mission Enterprise Ltd Full time
About the Role

We are seeking a highly organized and detail-oriented Estate Office Administrator to join our team at UKME Mission Enterprise Ltd. As an Estate Office Administrator, you will play a crucial role in ensuring the smooth operation of our estate office, providing exceptional support to our clients and colleagues.

Key Responsibilities
  • Manage all telephone inquiries and respond to client queries in a professional and timely manner.
  • Process weekly attendance and time sheets, ensuring accurate records and up-to-date files.
  • Record annual leave and sick days, maintaining accurate records and updating files accordingly.
  • Process purchase orders and invoices on the Proactis system, ensuring timely and accurate payments.
  • Monitor purchase orders and payments made on Proactis, identifying and resolving any discrepancies.
  • Maintain budget spreadsheets, ensuring accurate financial records and reporting.
  • Prepare and balance petty cash, ensuring accurate financial records and compliance with company policies.
  • Review and order office stationery, ensuring adequate supplies and maintaining a professional work environment.
  • Maintain cattle and sheep records, adhering to government and estate requirements.
  • Maintain annual Deer Cull and Count information records, ensuring accurate and up-to-date records.
  • Ensure staff training requirements are met and up-to-date, adhering to health and safety protocols.
  • Responsible for estate vehicles, plant, and equipment asset registers, ensuring accurate records and compliance with company policies.
  • Perform general filing, accounting, and day-to-day office duties, ensuring a professional and efficient work environment.
  • Occasionally cook and prepare food for visitors and staff, maintaining a high standard of hospitality.
Training and Development Responsibilities
  • Proactis system training and support.
  • Customer service and communication skills development.
  • First Aid training and certification.
  • Health and Safety training and certification.
Requirements
  • Proven experience in administration in a quality-driven service environment, such as a hotel or private estate.
  • Proven relevant experience working in a 24/7 environment.
  • Proven organizational skills and attention to detail.
  • Ability to demonstrate specialist hands-on cleaning experience.
  • Health and Safety knowledge, preferably gained through a recognized course.
  • Computer literacy, with experience of Microsoft packages such as Word, Excel, and Outlook.
Personal Attributes
  • A proactive, positive, and professional approach.
  • A good, willing, and hospitable approach to the job and guests.
Benefits
  • Private healthcare.
  • Company pension scheme.
  • Season ticket loan.
  • Perks at work.