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Digital Business Support Officer

4 weeks ago


Inverness, Highland, United Kingdom Forestry and Land Scotland Full time

Digital Business Support Officer - Transformation and Corporate Services

We are seeking a skilled Digital Business Support Officer to join our Transformation and Corporate Services team at Forestry and Land Scotland. As a key member of our team, you will provide administrative support to our digital initiatives, engaging with stakeholders and managing relationships with digital service providers.

Key Responsibilities:

  • Administrative Support: Handling documentation, coordinating meetings and events, managing queries, and assisting in the continuous development of departmental procedures.
  • Engaging with Stakeholders: Understanding and documenting user requirements, managing relationships with digital service providers, and supporting service level agreements (SLAs).
  • IT Hardware Management: Administering and tracking IT inventory, as well as assisting in the deployment and retirement of IT devices.
  • Supporting Digital Development: Offering specialist advice on digital estate functionality, monitoring compliance with cyber resilience standards, and supporting training and awareness initiatives.

We offer a collaborative and dynamic work environment, with opportunities for hybrid working and professional growth. If you have experience in digital/service support, a good understanding of IT systems, and a commitment to enhancing digital services, we encourage you to apply.