Administrative Assistant for Healthcare Facility
3 weeks ago
Front Desk Coordinator Position at PHGH Doctors
We are looking for a part-time Front Desk Coordinator to become a vital part of our team at PHGH Doctors. The successful candidate will demonstrate the ability to learn quickly, maintain composure in high-pressure situations, and possess excellent communication skills over the phone. Key responsibilities will include managing appointment scheduling, addressing patient inquiries, and performing various administrative duties. Previous experience in a medical reception environment and knowledge of the EMIS system is advantageous.
Our practice serves a diverse patient base and is supported by a dedicated team of healthcare professionals, including physicians, nurses, and pharmacists.
Key Responsibilities
- Maintain patient confidentiality at all times
- Manage appointment requests utilizing the EMIS system
- Greet and direct patients upon arrival
- Recognize and escalate urgent issues as necessary
- Take messages and assist with front desk operations as required
Candidate Profile
Required Qualifications
- Experience in reception or administrative roles
- Proficient data entry skills
- Exceptional customer service abilities
- Capacity to collaborate effectively within a team
- Eagerness to learn and develop professionally
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