Administrative Assistant for Healthcare Facility

3 weeks ago


London, Greater London, United Kingdom PHGH Doctors Full time

Front Desk Coordinator Position at PHGH Doctors

We are looking for a part-time Front Desk Coordinator to become a vital part of our team at PHGH Doctors. The successful candidate will demonstrate the ability to learn quickly, maintain composure in high-pressure situations, and possess excellent communication skills over the phone. Key responsibilities will include managing appointment scheduling, addressing patient inquiries, and performing various administrative duties. Previous experience in a medical reception environment and knowledge of the EMIS system is advantageous.

Our practice serves a diverse patient base and is supported by a dedicated team of healthcare professionals, including physicians, nurses, and pharmacists.

Key Responsibilities

  • Maintain patient confidentiality at all times
  • Manage appointment requests utilizing the EMIS system
  • Greet and direct patients upon arrival
  • Recognize and escalate urgent issues as necessary
  • Take messages and assist with front desk operations as required

Candidate Profile

Required Qualifications

  • Experience in reception or administrative roles
  • Proficient data entry skills
  • Exceptional customer service abilities
  • Capacity to collaborate effectively within a team
  • Eagerness to learn and develop professionally


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