Collections Specialist

5 days ago


Birmingham, Birmingham, United Kingdom Ritz Recruitment Full time
Temporary Collections Advisor Opportunity

We are seeking a skilled Collections Advisor to join our team in Birmingham. As a key member of our team, you will be responsible for outbound calling to customers regarding outstanding rent owed, setting up payment plans, and collaborating with internal teams to create resolution.

Key Responsibilities:

  • Outbound calling to customers to discuss outstanding rent
  • Setting up payment plans to ensure timely payments
  • Collaborating with internal teams to resolve customer disputes
  • Reconciling accounts to ensure accuracy
  • Providing excellent customer service to resolve customer queries

Requirements:

  • Proven experience in credit control or equivalent
  • History of reconciliations and dispute resolution
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment

We strive to provide the best quality service to our clients. If you believe you would be a great asset to our team, please submit your CV for consideration.



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