Technical Support Specialist

3 weeks ago


Norwich, Norfolk, United Kingdom Syntax Consultancy Ltd Full time £28,000 - £36,000

Position: Technical Support Specialist

Type: Permanent

Location: Remote options available

Salary: £28,000 - £36,000 (Dependent on Experience)

We are seeking a skilled Technical Support Specialist with a strong background in Windows Server and IT Networking to join our team at Syntax Consultancy Ltd.

This role offers the opportunity to work with a well-established IT services firm, providing flexibility with hybrid remote working arrangements.


Benefits:
  • Hybrid Remote Work
  • 25 days of annual leave (plus bank holidays)
  • Pension scheme
  • Profit-sharing opportunities
  • Private healthcare
  • Gym membership
  • Complimentary parking
  • Enhanced maternity and paternity leave
  • Additional perks

Key Responsibilities:
  • Support, install, configure, and maintain IT networks, Windows Server, and desktop environments.
  • Troubleshoot, diagnose, and resolve IT issues up to the second line level.
  • Engage in project-based tasks, including IT deployments, migrations, and upgrades.
  • A valid UK Driving Licence and personal transport are preferred.

Technical Skills Required:
  • Windows Server
  • Office 365
  • MS Exchange
  • DNS/DHCP
  • Routers and switches
  • VPN configuration
  • Firewalls
  • SharePoint
  • Azure Active Directory

Join us at Syntax Consultancy Ltd and contribute to our mission of delivering exceptional IT support services.



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