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Technical Support Specialist

2 months ago


Norwich, Norfolk, United Kingdom Syntax Consultancy Ltd Full time £28,000 - £36,000
Position: Technical Support Specialist

Type: Permanent

We are seeking a skilled Technical Support Specialist with expertise in Windows Server and IT Networking. This role offers an opportunity to become part of a well-established IT services firm.

Benefits:

  • Hybrid remote working options
  • 25 days of annual leave (plus bank holidays)
  • Pension scheme
  • Profit-sharing opportunities
  • Private health insurance
  • Gym membership
  • Complimentary parking
  • Enhanced maternity and paternity leave
  • Additional perks

In this role, you will be responsible for:

  • Supporting, installing, configuring, and maintaining IT networks and Windows Server environments.
  • Providing troubleshooting, diagnosis, and resolution of IT issues up to the second line.
  • Engaging in project-based tasks, including IT deployments, migrations, and upgrades.

A valid UK Driving Licence and personal transport are preferred.

Key Technologies: Windows Server, Office 365, MS Exchange, DNS/DHCP, Routers, Switches, VPN configuration, Firewalls, SharePoint, Azure AD.