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IT Support Specialist
2 months ago
Technical Support Role
A 1st / 2nd line technical support specialist wanted for a fantastic opportunity to join an established IT services business.
The right candidate will ideally have experience working within an MSP (Managed Service Provider) along with strong expertise in Windows Server and IT Networking.
Hybrid working available, with flexible working arrangements.
Benefits: 25 days holiday (plus BHs) + pension + profit share + private health + gym + free parking + enhanced maternity/paternity + More
Key skills, experience + tasks:
- Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments.
- Troubleshooting, diagnosis and IT problem resolution to 2nd line level.
- MSP (managed service provider) experience is essential.
- Project based work including IT deployments, migrations and upgrades.
- Full UK Driving Licence and own transport highly preferred.
- Technical Environment: Windows Server, Office 365, MS Exchange, DNS/DCHP, routers, switches, VPN configuration, firewalls, SharePoint, Azure AD.
As a technical support specialist at Syntax Consultancy Limited, you will be responsible for providing expert technical support to our clients, ensuring their IT systems are running smoothly and efficiently.
Key responsibilities will include:
- Providing technical support and troubleshooting services to clients.
- Installing, configuring and maintaining IT networks and systems.
- Developing and implementing IT solutions to meet client needs.
- Collaborating with cross-functional teams to ensure seamless delivery of IT services.
We are looking for a highly skilled and experienced technical support specialist to join our team. If you have a passion for IT and a desire to work with a leading IT services business, we would love to hear from you.
