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IT Support Specialist

2 months ago


Norwich, Norfolk, United Kingdom Syntax Consultancy Full time
Job Overview

**IT Support Specialist Wanted**

We are seeking a skilled IT Support Specialist to join our team at Syntax Consultancy. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our clients and internal teams.

Key Responsibilities:

  • Providing technical support and troubleshooting for IT networks, Windows Server, and desktop environments.
  • Installing, configuring, and maintaining IT networks and technical environments.
  • Diagnosing and resolving IT problems to 2nd line level.
  • Working on project-based tasks, including IT deployments, migrations, and upgrades.
  • Collaborating with internal teams to ensure seamless IT operations.

Requirements:

  • Experience working in an MSP (Managed Service Provider) environment.
  • Strong expertise in Windows Server and IT Networking.
  • Hybrid working arrangement available, with flexibility to work from home.
  • Full UK Driving Licence and own transport highly preferred.
  • Technical Environment: Windows Server, Office 365, MS Exchange, DNS/DCHP, Routers, Switches, VPN configuration, Firewalls, SharePoint, Azure AD.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Flexible working arrangements.