Sales and Specification Manager

2 weeks ago

London, Greater London, United Kingdom Aldena Associates Ltd Full time
About the Role

Aldena Associates Ltd is seeking a highly skilled and experienced Sales and Specification Manager to join our team. As a key member of our sales team, you will be responsible for developing and maintaining relationships with specifiers in the London area, providing exceptional customer service, and driving sales growth.

Key Responsibilities
  • Customer Relationships
    • Create and maintain a territory business plan, managing and reporting territory project pipeline.
    • Build relationships and become a trusted advisor to territory specifiers by showing unmatched technical and product knowledge.
    • Educate your accounts by using pre-developed Continued Professional Education seminars (CPD).
    • Avoid 'price only' discussions by showcasing superior technical and product knowledge with exceptional service.
    • Support your accounts by writing specifications when the situation warrants.
  • Collaboration
    • Work with the Customer Support Manager and/or Design Team to configure and quote accurate complex lighting solutions.
    • Work with the Customer Care Team to act quickly with knowledge and authority to solve site performance issues.
    • Collaborate with the marketing team to develop effective sales materials and promotional strategies.
  • Consistency
    • Meet and exceed sales quotas and margin targets on a weekly, monthly, and quarterly basis.
    • Follow projects through to completion using multiple sources of information, including public records and press releases.
    • Participate in networking opportunities, including international trade shows if requested.
    • Maintain and report from appropriate data within Atrium systems.
    • Manage and maintain your own samples.
    • Attend and actively participate in sales meetings.
    • Manage your own expense budget.
  • Curiosity
    • Follow factory trips to train relevant teams on all new products and technological developments.
    • Continually grow and develop your technical and product knowledge.
    • Keep abreast of industry trends, competitor products, and market conditions. Use this information to strategize sales tactics and anticipate customer needs.
    • A keen interest in the connection between light and health and wellbeing. Understanding of how dynamic lighting can enhance architectural spaces.
    Requirements
    • Experience of working in a sales environment covering the London region for at least 2 years.
    • Experience of managing external client relations.
    • Excellent experience of all Microsoft Office applications, especially Excel.
    • Excellent organisational skills, with the ability to prioritise work.
    • Excellent interpersonal and communication skills.
    • Ability to manage a number of tasks concurrently.
    • Effective telephone manner.
    • Customer focused and provide excellent customer service.
    • A willingness to undertake training as required.
    • Attention to detail and accuracy.
    • Good knowledge of the lighting industry.
    • Excellent presentation skills.
    • Positive mind-set and solution focused.
    • The ability to establish effective working relationships at all levels internally and externally.
    • Adaptable, driven, and proactive.
    • Ability to prioritise work, meet deadlines, and work calmly under pressure.

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