Automotive Centre Manager

2 days ago

Rochester, Medway, United Kingdom Motorsport-Total GmbH Full time
Unlock Your Potential as an Automotive Centre Manager

Are you ready to take your career to the next level in the automotive industry? We're seeking a highly motivated and experienced Centre Manager to join our team at Halfords, the UK's leading retailer of motoring and cycling products and services.

About the Role

As an Automotive Centre Manager, you will play a vital role in leading our team to success and delivering an exceptional customer experience. Your primary responsibility will be to manage the day-to-day operations of our service centre, ensuring that our customers receive the highest level of service and satisfaction.

Key Responsibilities
  • Lead and motivate a team of technicians and support staff to achieve exceptional customer satisfaction and business performance
  • Develop and implement strategies to improve customer experience, increase sales, and drive business growth
  • Manage the service centre's budget, resources, and operations to ensure efficient and effective delivery of services
  • Collaborate with other departments to ensure seamless communication and coordination
  • Stay up-to-date with industry trends, best practices, and regulatory requirements to ensure compliance and excellence
What We Offer

We offer a competitive salary, uncapped bonus scheme, and a range of benefits, including:

  • 5 days a week
  • 6 weeks' annual leave
  • Discounts on groceries, shopping, insurance, days out, restaurants, and more
  • Family & Friends Discount Events
  • Opportunity to buy a Trade Price Bike & enroll in the Cycle to Work Scheme
  • Financial planning support via Wagestream - access up to 30% of your salary in advance
  • Join the Share save scheme with a 20% discount on shares
  • Health Cash Plan – to access wellbeing services and claim back healthcare costs
  • Pension Scheme & Life Assurance
Requirements

To be successful in this role, you will need:

  • Fantastic leadership and team management skills within the automotive or similar industry
  • Experience delivering high customer satisfaction and displaying effective management
  • Engaging and motivational, coaching-based approach to team development and able to provide in-the-moment training
  • Good time management
  • A current valid driving licence

We're an exciting and rapidly growing business, with a focus on motoring services and electric mobility. If you're passionate about delivering exceptional customer experiences and driving business success, we'd love to hear from you

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